Director Communications - Enterprise Engagement

Director Communications – Enterprise Engagement

As a Director Communications, Enterprise Engagement, you will play a critical role in shaping how Team Target experiences, understands and engages with the company's strategy, culture and leadership. You will own and lead the enterprise team communications strategy, ensuring communications channels, leadership engagement, storytelling and team member experiences are aligned, impactful and responsive to evolving business and team member needs.
You will operate at the intersection of strategy and execution—defining communication direction, aligning cross-functional teams, and partnering closely with senior leaders and partner teams to bring stories, priorities and culture to life in meaningful and measurable ways.
Lead Enterprise Internal Communications Strategy
Own and lead Target's enterprise team communications strategy, ensuring team members understand, connect to and act on the company's strategy, culture and purpose
Develop communication vision and strategies that strengthen team belief, confidence and actions toward Target's future
Apply team member insights and engagement data to continuously improve communication effectiveness
Drive Communications Channels & Storytelling
Partner with the Activation Hub to lead the modernization of team member storytelling, creating more engaging, interactive and socially connected experiences that improve clarity, consistency and reach
Own annual proactive storytelling planning and coordination for all enterprise experiential channels, including key enterprise meetings, leadership forums and engagement events
In partnership with partner teams, experiment with emerging channels and formats to improve communication effectiveness and engagement
Strengthen Leadership Engagement
Build and oversee strategies that increase internal executive visibility and connection
Develop communication tools, talking points and resources that equip a broad leadership audience to effectively communicate priorities with their teams consistently
Improve communication cascade effectiveness throughout the organization by supporting leaders with regular guidance and direction
Create Team Member Experiences & Advocacy
Develop a forward-looking storytelling map for experiential storytelling opportunities that bring enterprise priorities and culture to life across headquarters, India and the field regularly
Build team member advocacy and internal recognition programs that elevate Target's culture, people and ways of working
Identify opportunities to strengthen belonging, connection and engagement across Team Target
Ensure Excellence in Outcomes
Collaborate across all levels of the Communications team and other key partners across the enterprise to ensure communications efforts are aligned and effective
Establish strong operating rhythms that support reliable and excellent execution
Define success metrics, measure accordingly and adjust approaches based on insights and results
Uphold high standards of quality across strategies, plans and communication outputs
Serve as a steward of the company's narrative and an advocate for the Communications team priorities to achieve the best outcomes for Target
Job duties may change at any time due to business needs.
About You
College degree or equivalent experience
Relevant corporate communications experience
Expertise in internal communications, employee engagement and executive communications
Ability to manage ambiguity, facilitate meetings with senior leaders, resolve conflict, build consensus and collaborate effectively across all levels of an organization
Creative thinker comfortable with trying new, learning fast and pushing the envelope of what's possible
Broad business acumen and experience in retail
Critical thinking—ability to understand complex problems, identify root causes, draw enterprise connections and solve problems proactively
Excellent interpersonal skills with the ability to independently counsel leaders and represent Communications
Strong executive presence and outstanding verbal and written communication skills
Demonstrated ability to identify, shape and elevate compelling stories that drive engagement, understanding and action among internal audiences
This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target's needs. A Hybrid/Flex for Your Day work arrangement means the team member's core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target.