Evening Audiovisual Systems Technician

Job Description
The primary role of this position is to serve as the evening shift audio‑visual technician for Classroom Audio Visual Services. Reporting to the Director of Classroom Audio Visual Services under the Office of the University Registrar, this person is responsible for providing support in the form of end user meetings, system testing, preventative maintenance, and AV system repair in spaces under the purview of Classroom Audio Visual Services, including general assignment classrooms, departmental spaces, conference rooms, and boardrooms. This position requires a high level of technical knowledge in audio, video, and control systems. The individual will troubleshoot issues reported by end users or discovered during system testing and locate a solution in a timely manner. The Evening Audio Visual Systems Technician will also manage work‑study students to aid in their duties when applicable.

Position Responsibilities

Provide preventative maintenance to AV systems including testing and cleaning

Test each AV system as required or requested

Meet end users to help them work through issues within a given space or spaces

Create and update help desk tickets once tasks have been completed

Provide support and recommendations to end users for in‑person, remote, and hybrid instructional solutions

Troubleshoot any reported or found issues in any of the supported spaces as assigned

Maintain an accurate inventory of components, updating as needed

Install AV components as needed and perform a thorough test once installation is completed

Manage work‑study students to assist in tasks noted above

Required Qualifications

Several years of experience in the audio‑visual industry

Experience managing people

Experience in customer support related to AV systems

Experience troubleshooting AV components and systems

Experience documenting issues and resolutions through a ticketing system

Effective oral and written communication skills

Experience with Windows, Mac, iOS, and Android computer systems

Ability to move or lift a minimum of 50 pounds

Ability to work from ladders or scaffolding as required

Valid driver’s license

Preferred Qualifications

Experience in higher education

Basic knowledge of AV signal flow

Experience with web‑conferencing and lecture capture applications

Capability to operate comfortably in high‑stress environments

Demonstrated ability to work within a team and independently to achieve goals

Experience with Crestron and QSC components

Industry certifications (e.g., Avixa – CTS, CTS‑I, CTS‑D, Crestron, QSC, other manufacturer certifications)

Basic IT networking experience

Pay Band
4

Overtime Status
Non‑Exempt: Eligible for overtime

Appointment Type
Regular

Salary Information
Salary commensurate with experience up to an expected budget max of $53,702

Hours per week
40 (Shift Schedule: Monday – Thursday 1pm to 10pm and Friday 8am to 5pm)

Review Date
Review of applications will begin on Monday, July 27

Additional Information
The successful candidate will be required to undergo a criminal conviction check and a driver’s license check.

About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands‑on, transdisciplinary approach to preparing scholars to be leaders and problem‑solvers. A comprehensive land‑grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

Equal Opportunity Employer
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or that of other employees or applicants, or on any other basis protected by law.

Accommodation Statement
If you are an individual with a disability and desire an accommodation, please contact Robin Lucas at ralucas@vt.edu during regular business hours at least 10 business days prior to the event.

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