Customer Experience Team Lead: Coaching & Escalations

Robinhood is seeking a Customer Experience Team Lead to help lead a team of customer support representatives delivering high-quality service across channels. You will coach and develop team members, focus on technical coaching, and drive subject matter expertise while partnering with operations, QA, and compliance teams to improve the customer experience.
The role requires in-person attendance at least 3 days a week in Denver, CO and Westlake, TX, with schedules including five 8-hour shifts or

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