Card Services Product Strategist

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Card Services Product Strategist
Santa Ana, CA, US

Salary Range: $95,000.00 To $118,000.00 Annually

Let’s Build Something Members Actually Love

This position is currently hybrid-eligible, with the expectation of three days pre-assigned on-site attendance. We require California residency and living within a 50-mile commute of our headquarters in Santa Ana.

We’re a credit union on the move—growing, innovating, and raising the bar for what members should expect. At Orange County’s Credit Union (OCFCU), we believe in simple, human banking rooted in purpose: “Simple Banking. For People, Not Profit.” With $3B in assets and 150,000+ members, we’re entering an exciting new chapter focused on growth, innovation, and exceptional member experiences.

This Card Services Product Strategist role is for a self-directed, analytical thinker who can turn insights into action and bring forward-thinking payments strategies to life.

What You’ll Do

Development and optimization of credit and debit card programs (features, pricing, benefits)

Anticipate payments trends and bring innovative solutions to market quickly

Use data to uncover insights, drive performance, and improve interchange and portfolio growth

Leverage new tools and technology, including AI, to elevate results

Collaborate across teams to support growth in lending, business banking, and beyond

Improve servicing models and empower teams with tools and insights

Influence with insight

Stay ahead of industry trends and member expectations

Use storytelling and data to influence leadership and shape strategy

Ensure operational excellence

Streamline processes, improve efficiency, and maintain regulatory compliance

Produce initiatives that enhance performance, profitability, and member satisfaction

Who You Are

Proactive, accountable, and self-driven

Analytical and structured, with a bias for action

Curious and forward-thinking about payments and fintech

Strong communicator who simplifies complex ideas

Tech-savvy and comfortable using AI tools

Motivated to build something meaningful and lasting

What You Bring

Bachelor’s degree or equivalent experience

5+ years in card services, payments, or product development (financial services preferred)

Proven success driving product growth and innovation

Strong data analysis and performance optimization skills

Advanced PowerPoint and executive presentation abilities

Experience working cross-functionally to implement solutions

Why Join Us

Make a real impact on members’ financial lives

Influence strategy and present directly to leadership

Be part of a forward-thinking, growth-focused organization

Health Coverage – Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.

Financial Security – Life insurance at no cost and a 401(k) plan with an employer match up to 6%.

Work-Life Balance – 13 days of vacation and seven (7) sick days annually and paid holidays.

Recognition & Growth – Annual merit increases, discretionary and referral bonuses, as well as educational grants up to $1,000 per year.

Final offers are based on qualifications, experience, and internal equity. The anticipated range for this role is $95k - $118k annually.

Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.

#J-18808-Ljbffr