JCPenney is seeking a Customer Experience Supervisor II to drive profitable sales growth by leading and engaging associates, coaching on customer service, and delivering omnichannel experiences. The role focuses on training, checkout excellence, and proactive staffing to optimize store performance.
Successful candidates will guide associates in customer interactions, process improvements, and performance standards while fostering a One Team culture and adherence to company initiatives.
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Customer Experience Lead: Omnichannel & Coaching
JCPenney · Dardenne Prairie, MO, USA ·
- Pay:
- 30.307 - 37.195
- Job type:
- Full Time