Owning the full client lifecycle post-sale, the full-time remote Engagement Manager will manage onboarding, study design, and delivery while serving as a trusted advisor to enterprise clients, ensuring they derive maximum value from Pogo's AI-powered platform.
Key responsibilities
Oversee the complete client lifecycle from onboarding to expansion, ensuring timely delivery of insights
Conduct end-to-end research engagements, including scoping studies and reviewing AI-generated insights with clients
Collaborate with the GTM team to identify opportunities for renewals and revenue growth within client accounts
Required qualifications
2-4 years of experience in a management consulting firm or similar client-facing environment
Experience in primary consumer research, either qualitative or quantitative, is a plus
Strong organizational skills with the ability to manage multiple client engagements simultaneously
Exceptional communication skills, with the ability to present ideas clearly and earn credibility with senior stakeholders
Proficiency in using AI tools to enhance research and synthesis processes
Engagement Manager
Virtual Vocations Inc · New York, NY, USA ·
- Job type:
- Full Time