People Rewards Specialist (Benefits experience required - Nashville, TN)

People Rewards Specialist (Benefits experience required – Nashville, TN)

As a People Rewards Specialist (aka Benefits Specialist), you will support the delivery and administration of employee benefits and leave programs across North America.
Responsibilities

Act as liaison between service center and rewards services, manage escalated employee cases through ServiceNow, Health Advocate, Alight, and other vendors, ensuring timely resolution.
Administer the Businessolver benefits platform, including enrollment oversight, eligibility management, carrier billing, dependent verification, and content updates.
Support the annual Open Enrollment process, including system testing, communications, and complex employee inquiries.
Facilitate benefits program administration such as life events, benefit appeals, retiree claims, scholarship programs, and employee perks.
Coordinate with internal partners and external vendors to support benefits operations and onsite employee events.
Maintain benefits communication & content through the People Portal, support/coordinate email campaigns, and home mailers; contribute to benefits projects and conduct benefit training and orientations.
Support regulatory and compliance activities including annual notices, PCORI fees, and Form 5500 coordination; coordinate periodic audits and conduct plan reconciliations to monitor service provider performance and ensure operational excellence.
Qualifications

2+ years of experience with Bachelor's (preferred) or minimum 4 years of experience with Vocational Education in Human Resources, Organizational Transformation, Process Optimization, Payroll Management, Accounting, HR Technology and Digitization, or equivalent.
Experience in benefits administration, HR operations, or HR systems, with experience working with HRIS or benefits platforms and managing vendor relationships.
Bachelor's Degree/ Vocational Education in Human Resources, Communications, Business Administration, Organization Development or equivalent.
Strong attention to detail, proactive problem solving, and persuasive skills with the ability to manage multiple priorities and support escalated employee issues with professionalism.
Benefits & Compensation

Pay range: $29.00 to $45.00 per hour, varying within posted ranges.
Eligibility to participate in Philips Total Rewards benefits program, including generous PTO, 401k up to 7% match, HSA with company contribution, stock purchase plan, education reimbursement and more.
Work Location & Requirements

Office role located in Nashville, TN; requires in‑person attendance at least 3 days per week. US work authorization is a precondition of employment; position requires residency within commuting distance to Nashville, TN.
Equal Employment Opportunity Statement

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug‑free workplace.
To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

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