Communications Coordinator, Digital | Permanent Full Time (1.0 FTE) | CHEO Resea

Title
Communications Coordinator – Digital (CHEO Research Institute)

Posting Information
Posting #RI-26-025R – Posting Period: July 13 to July 22 2026

Summary
Please send your resume with a cover letter to Jennifer Ruff at communicationscheori@cheo.on.ca with the position title in the subject line. Although we appreciate the interest of all candidates, only candidates invited for interviews will be contacted. No phone calls please.

Job Details
Term: Full‑time (1.0 FTE), Permanent.

Salary: $25.75 – $31.00 per hour – commensurate with skills and experience.

Reports to: Director of Communications, CHEO Research Institute.

Responsibilities

Coordinate and produce digital communications content for, but not limited to, the CHEO RI website, intranet, social media, e‑newsletters, events, and digital displays to promote research at CHEO to internal and external audiences.

Provide digital communications advice and guidance to support communications plans and projects.

Contribute to and help maintain content management calendars for social media, editorial planning, and other communications activities as required.

Work collaboratively across CHEO and CHEO Foundation communications teams to cross‑promote and align digital communications.

Drive active content development by working closely with internal teams, researchers, and partners to identify stories and opportunities for digital engagement.

Ensure content is aligned across channels to maximize reach, consistency, and impact.

Anchor CHEO RI digital communications in regular analytics and insights to carry out actionable recommendations.

Optimize the CHEO RI’s digital presence through search and generative AI optimization strategies to improve visibility across digital and AI‑powered platforms.

Identify opportunities to increase reach, engagement, and effectiveness across all digital channels.

Stay current on trends, tools, and platform changes and apply them where relevant, with a commitment to continuous improvement.

Ensure compliance with the CHEO RI brand guidelines and accessibility standards on all digital channels.

Apply sound judgment, organization and attention to detail in managing competing priorities.

Perform other related duties as required and assigned.

Essential Qualifications

Post‑secondary education in Communications, Marketing, Journalism, Public Relations, Digital Media, or a related field and equivalent experience.

Minimum two (2) years of related experience in digital communications.

Demonstrated ability to produce and steward a high volume of digital content across multiple platforms.

Demonstrated experience presiding over social media channels and digital content calendars within the framework of a complex organization’s brand.

Strong writing, editing, spelling, and grammatical skills, with the ability to adapt tone and style for different audiences and platforms.

Hands on working knowledge of social media platforms, analytics, reporting tools, and digital best practices.

Strong organizational skills with the ability to handle multiple priorities and deadlines.

Demonstrated experience in photo and video capture and editing skills for digital platforms.

Desired Qualifications

Experience in science and research communications.

Bilingual in English and French, with superior (A‑level) writing skills in both languages.

Experience in UX/UI and AODA/WCAG compliance.

Working Conditions

Shared office setting within the CHEO Research Institute.

Flexibility to work in a hybrid work model that would include both remote work and on‑site work.

Other Requirements

Eligible to work in Canada.

Compliance with CHEO RI’s Universal COVID‑19 Vaccination Policy.

Police Record Check.

Application Process
Please send a complete CV and cover letter to Jennifer Ruff, Director of Communications, by email to: communicationscheori@cheo.on.ca.

The CHEO Research Institute values diversity and is an equal‑opportunity employer. We are committed to providing an inclusive and barrier‑free work environment and welcome applicants from all backgrounds. Should an applicant require any accommodations during the application process, please notify Human Resources at researchhr@cheo.on.ca (Accessibility for Ontarians with Disabilities Act).

The CHEO Research Institute uses artificial intelligence during the screening of applications process.

Worksite, unless otherwise indicated: 401 Smyth Road, Ottawa, Ontario K1H 8L1. Applications will only be considered from those that are eligible to work in Canada.

Although we thank all applicants, only those invited for an interview will be contacted.

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