Retail Customer Experience Lead

CP-1885-9073
$20.00 - $33.00/hr*
Full time
Shifts may vary
Role summary

You play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile, greet, and thank every customer. You are an ambassador of Walmart.
What you’ll do

The pace can be intense, especially in the evenings, weekends, and holiday seasons. While helping customers you may scan items, explain prices, bag items, count cash back, and keep your area clean. You must be positive, multi‑tasking and passionate about customer service.
What you’ll bring

Cashier

Smile, greet, and thank customers with a positive attitude
Stand for long periods of time while checking out customers quickly and accurately
Keep your area clean and presentable
Answer customer questions and help them with their needs
Be available to assist associates across the store as needed
Cart and Janitorial

Ensure customers have a great first and last impression
Gather carts from the parking lot
Operate equipment to move carts from the parking lot to inside the store
Clean restrooms, sales floor, and parking lot as needed
Have a positive attitude in all weather conditions
Benefits you’ll enjoy

Competitive pay and performance‑based incentive awards
Health benefits: medical, vision, dental coverage
401(k) and stock purchase plans with matching
Paid time off including PTO, parental leave, family care leave, bereavement, jury duty, voting, vacation and sick leave
Live Better U education benefit: 100% tuition and books for approved programs
Walmart+ membership for free store delivery and shipping, fuel savings, and streaming
Walmart Academy training and leadership courses to advance your career
Short‑term and long‑term disability and company‑paid life insurance
Military Leave Pay, adoption and surrogacy expense reimbursement, company discounts
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed.
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Walmart is committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job.

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