Vice President OF Client Services

Company description
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Overview
What You’ll Achieve

Drive Group Account Growth

Personally own revenue growth across large, complex Groupe Media Accounts, with accountability for commercial performance and expansion

Identify, develop and close growth opportunities selling Epsilon Media Solutions

Lead account planning, forecasting and investment strategy in partnership with internal stakeholders

Curate Connected Media cross‑sell opportunities across Epsilon & other VBS solutions to expand revenue potential

Enterprise Client Partnership

Serve as the primary executive‑level client contact, acting as a trusted advisor to senior stakeholders across marketing, media, data and technology

Navigate complex, multi‑brand, multi‑agency and global client structures with confidence and credibility

Build and sustain long‑term relationships with C‑suite and senior client leadership

Ensure seamless integration of Epsilon’s data and technology capabilities into media programs

Media‑Focused, Integrated Solutions

Drive the development of media‑centric, data‑driven strategies that deliver measurable business outcomes

Partner closely with media, data, and technology experts to align audience, identity, activation, and measurement solutions

Ensure Epsilon’s media, data, and technology capabilities are effectively integrated into client programs

Client Experience & Value Delivery

Develop and oversee client success plans tied to measurable outcomes and business KPIs

Anticipate client needs and proactively recommend innovative solutions

Ensure consistent, high‑quality delivery and client satisfaction across all engagements

Provide continuous product feedback to help optimize offerings and strengthen solutions..

Qualifications

Bachelor's Degree or equivalent experience from four‑year college or university is preferred.

5+ years of experience in enterprise client management, sales, or marketing within media, data, technology, or agency environments

Proven success managing large, complex Group Accounts with multiple stakeholders and significant revenue responsibility

Strong media expertise, with a deep understanding of audience strategy, activation, and measurement

A strategic, consultative leader who can translate complex client objectives into integrated, actionable solutions

Highly collaborative, with the ability to lead through influence in matrixed organizations

A confident executive communicator with strong negotiation and commercial acumen

Data‑driven and analytically minded, with a focus on delivering measurable business results

Self‑motivated, adaptable, and comfortable navigating ambiguity in fast‑paced, complex environments

Groupe/Holding Company Experience

Additional information
Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.

Compensation Range: $148,000 - $200,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible ...

All your information will be kept confidential according to EEO guidelines.

Veterans Encouraged to Apply.

#LI-RM3

#J-18808-Ljbffr