Personal Lines Account Manager

Strong’s Insurance Agency is looking for a Personal Lines Account Manager to fill a position at our Strong's Insurance office location in Medicine Lodge, Kansas. The Personal Lines Account manager is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. This position is NOT based on commission. Prior insurance experience is not required.

A Summary Job Description

Quote and write new business
Initiate and complete endorsements
Work with our insureds during the renewal process
Requote and rewrite policies as needed
Make appropriate coverage suggestions to our customers
Knowledge of coverage options offered by each carrier
Understanding of carrier guidelines
Build relationships with underwriters of multiple carriers who will assist you in writing and endorsing business
Turn in and assist our customers during the claim process
Answer phones as needed
Take client payments as needed

Personal Traits That Are Necessary For Success

Quick learner
Communication and presentation skills
Ability to follow direction and workflows
General computer knowledge and capability
Customer focused
Detail oriented
Must have high school diploma or GED
Must obtain a valid Kansas Insurance Producer’s License (Strong’s will assist and pay for this process)

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