Personal Lines Account Manager

Strong’s Insurance Agency is looking for a Personal Lines Account Manager to fill a position at our Strong's Insurance office location in Medicine Lodge, Kansas. The Personal Lines Account manager is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. This position is NOT based on commission. Prior insurance experience is not required.

A summary job description:

Quote and write new business

Initiate and complete endorsements

Work with our insureds during the renewal process

Requote and rewrite policies as needed

Make appropriate coverage suggestions to our customers

Knowledge of coverage options offered by each carrier

Understanding of carrier guidelines

Build relationships with underwriters of multiple carriers who will assist you in writing and endorsing business

Turn in and assist our customers during the claim process

Answer phones as needed

Take client payments as needed

Personal traits that are necessary for success:

Quick learner

Communication and presentation skills

Ability to follow direction and workflows

General computer knowledge and capability

Detail oriented

Must have high school diploma or GED

Must obtain a valid Kansas Insurance Producer’s License (Strong’s will assist and pay for this process)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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