Account Sales Manager

Account Sales Manager

Position: Sales Account Manager
Immediate Supervisor: President
Status: Exempt
General Purpose of Position: A Sales Account Manager is primarily responsible for managing existing client relationships, driving revenue growth by identifying new sales opportunities within those accounts, maintaining customer satisfaction, and ensuring long-term account success by proactively addressing client needs, often through cross-selling and upselling, while achieving assigned sales targets and KPIs; acting as the primary point of contact for their assigned accounts.
Essential Job Duties:
Build and maintain strong relationships with assigned clients, understanding their needs and goals to provide tailored solutions.
Identify potential new business opportunities within existing accounts, proactively present solutions, and close deals to achieve sales targets.
Develop strategic account plans for each client, including sales strategies, renewal strategies, and cross-selling opportunities.
Resolve customer issues promptly, address concerns, and ensure a positive customer experience.
Accurately forecast sales performance to manage expectations.
Negotiate contract terms and pricing with clients to maximize profitability.
Utilize sales data and insights to identify trends, optimize sales strategies, and inform decision-making.
Work closely with internal teams to deliver a seamless customer experience.
Prepare regular sales reports, present findings to management, and provide updates on account status.
Qualifications and Job Requirements
Excellent communication and interpersonal skills to build rapport with clients
Strong sales acumen, including lead generation, qualification, negotiation, and closing techniques
Analytical skills to interpret data and identify sales opportunities
Understanding of industry trends and competitive landscape
Experience in financial & utilization forecasting
Proficient in Salesforce systems and sales tools is preferred but not required
Additional Qualifications and Job Requirements
High school diploma or equivalent
Minimum 2 years of experience in business, marketing, or a related field, but experience in account management is preferred
Must be able to stand, sit, bend, or climb for long periods of time
Ability to travel
Ability to work irregular hours and be available for calls from customers
Ability to effectively communicate and lead
Ability to successfully solve problems
Comply with all Stingray policies and procedures and all health and safety policies
Environment: Frequent exposure to outdoor elements including wet, humid conditions and extreme heat or cold.