BDC Sales Manager

BDC Sales Manager

Koons Automotive Group is part of Asbury Automotive Group, a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies and our commitment to our team members, guests, and partners. Our culture focuses on the vision of becoming the most guest centric automotive retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a BDC Sales Manager at Koons Woodbridge Ford, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused BDC Sales Manager who will help us redefine the car-buying experience.
The BDC Manager is responsible for responding to customer inquiries and ensuring that the dealership actualizes its maximum profit potential on sales.
Responsibilities:
Make and receive a high volume of inbound/outbound calls
Respond to phone inquiries in an efficient professional manner
Reply to on-line email leads and requests for sales information within store's standards
Maintain a log of daily activities and completed daily tasks
Set appointments as necessary
Follow up with customers to confirm appointments
Utilize the manufacturer's prospecting and marketing tools if applicable
Maintain a log of customers who visit the dealership
Previous experience setting up/running/managing an Automotive BDC is required
Previous experience with Internet/Web response centers is a plus
Previous CRM experience is a plus
Previous experience with Website/SEO/SEM knowledge is a plus
Great communication and customer service skills is required
Excellent phone presence is required
Strong Computer & Phone Skills (ADP, Outlook, Excel) is a must
Prior sales, call center, or BDC experience required
Ability to speak multiple languages is a plus
Must be at least eighteen years of age
Must be able to pass pre-employment screens (background and drug test)
Company Benefits:
Pay and Recognition:
Weekly pay
$70,000- $100,000 per year
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team members eligible)
Insurance / Retirement:
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax-free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Pet Insurance
Learning, Tuition Assistance and Career Development:
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Additional advantages:
Technician Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Employee referral program with bonus opportunities
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen, and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.