VS Manager-Dakota Square

A Victoria’s Secret & Co

Manager

is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. In higher complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities
The Victoria’s Secret Manager drives the overall customer and brand experience within the Victoria’s Secret Business. They ensure both product presentation and selling behaviors reflect the Brand’s guidance and objectives. Specifically, the Victoria’s Secret Manager owns:

Visual execution within the Victoria’s Secret business by translating brand direction into clear priorities and daily actions

Product storytelling and selling behaviors, protecting the emotional tone of the customer’s experience

Category-level performance insights, leveraging company tools and reports

Sales floor and fitting room standards (if applicable)

Talent lifecycle, including interviewing and hiring decisions and performance management, along with the Store Manager

Direct reports, as assigned, including Victoria’s Secret Supervisors and/or Selling Associates

This role is present in higher volume or more complex environments and leads the performance and direction of the business

Store Leadership Expectations

Leading and demonstrating company values

Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling

Coaching & development of associates

Executing Daily Work Force Management actions to manage labor hours

Maintaining visual merchandising standards

Collaborating with Sales Leadership Teams to ensure seamless execution

Leading and modeling behaviors that link to leadership competencies

Demonstrating and leading company policy and proceduresAdditional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing

Click here for benefit details related to this position.

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