Office Manager / Creative Admin

Assistant Office Manager

The Assistant Office Manager supports daily office and financial operations to ensure accuracy, efficiency, and compliance with company standards. This role provides leadership and coaching to office staff, oversees key processes including accounts payable, accounts receivable, deposits, claims, and inventory controls, and drives continuous process improvement. The Assistant Office Manager serves as acting Office Manager in their absence and supports overall operational effectiveness, including flexibility to meet business needs and performs other duties as assigned.
Key Outcomes:
Execute daily office financial operations accurately and on time, including accounts payable, accounts receivable, deposits, invoicing, credits, and claims
Monitor outstanding accounts and financial transactions to ensure company obligations and performance expectations are consistently met
Assist and oversee cycle count processes to ensure accuracy, adherence to schedule, and with full system integrity
Lead, coach, and develop staff to strengthen performance and engagement, including conducting semi-annual performance reviews
Evaluate, improve, and implement operational processes to increase efficiency, accuracy, and overall effectiveness
Maintain and update Standard Operating Procedures (SOPs) to ensure they are current, clearly documented, and support consistent, scalable operations
Ensure inventory and operational records remain accurate, reliable, and up to date
Resolve customer inquiries and concerns professionally and in a timely manner
Assume duties of Office Manager in his/her absence and ensure office operations continue seamlessly
Support business needs through schedule flexibility, including working occasional Saturdays when required
Qualifications:
Education:
High school graduate or equivalent
Work Experience:
Three years of administrative, office management, or accounting support experience in a fast-paced office or operational environment
Experience with accounts payable/receivable, basic bookkeeping, or financial recordkeeping
Experience supporting or supervising staff, including training and mentoring team members preferred
Experience using business systems (inventory management systems, ERP systems) preferred
Experience identifying process inefficiencies and implementing improvements preferred
Skills:
Strong written and verbal communication skills
Excellent customer service and relationship-building skills
Ability to work efficiently in a fast-paced environment while maintaining accuracy and attention to detail
Ability to analyze existing processes, understand desired outcomes, and recommend or implement improvements to increase efficiency and effectiveness
Ability to train, mentor, and support the development of team members
Understanding of generally accepted bookkeeping practices preferred
Proficient in Microsoft Office applications, including Word and Excel
Comfortable using computers, business software, and office technology
Competencies:
Leadership
Team Building
Analytical
Detail Oriented
Customer Savvy
Organizational Skills
Oral and Written Skills
Ability to Manage Multiple Deadlines
Licenses and Certifications:
Valid Driver's License preferred
Pay Range: $64,200.00 - $97,640.00 per year