Consumer Advocacy Analyst III: Investigations & Resolution

State of Washington’s Office of the Insurance Commissioner seeks a Functional Program Analyst 3 in the Consumer Advocacy Program, based in the Tumwater office. You will independently investigate insurance complaints, interpret laws, and work with insurers to ensure fair treatment, educating consumers about rights and coverage.
The role emphasizes problem solving, public trust, and accountability, with opportunities for outreach, data analysis, and collaboration to strengthen consumer protections

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