Director of Neuro Customer Insights & Engagement

Bristol Myers Squibb is seeking a Director of Customer Insights & Engagement for Neuroscience in Princeton, NJ. This role owns the CX data strategy, measuring fulfillment, persistency, enrollment, and engagement across digital touchpoints and programs.
The position emphasizes market research synthesis, AI-driven segmentation validation, and cross-functional leadership to advance data-informed patient engagement and solution design.

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