Practice Communications Coordinator (Hybrid Call Center)

Mercy Medical Center, Inc. in Baltimore, MD is hiring a Call Center Operator (Practice Communications Coordinator) to be the first point of contact for patients and support the patient experience.
You will handle scheduling, message taking, Rx refill requests, and provide information on physicians and directions. The role emphasizes high-quality customer service, teamwork, and the ability to multi-task in a medical office environment.

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