SVP, Client Service Director

For our client, we are seeking a SVP Client Service Director to join the team of a leader in the Business Services space. This role will support revenue growth through customer focus, relationship development, and disciplined commercial execution. You will collaborate with sales, customer, product, and operational partners to identify opportunities, solve problems, and improve outcomes. The position offers the opportunity to strengthen market execution, customer relationships, and measurable business results within a Business Services environment.
Location: New York, NY - US based candidates only, no visa sponsorship available
Compensation: $220,000 - $285,000 annually
Responsibilities

Lead and nurture client relationships, ensuring active engagement at high levels
Facilitate onboarding for all new clients to ensure smooth integration
Generate and secure strategic new business opportunities
Shape and enhance the agency's market strategy and service offerings
Mentor account teams to foster professional growth and client understanding
Qualifications

10+ years in account management, particularly in a leadership role
Proven experience in strategic business development
Exceptional communication and presentation skills
Strong ability to manage multiple teams and complex client relationships
Deep understanding of service-profit chain principles and client dynamics
Benefits

Opportunities for professional development and career growth
Unique exposure to high-level client interactions
Culture promoting cross-department collaboration
Access to internal and external thought leadership opportunities
Our client is an equal opportunity employer. We encourage you to apply even if you don't meet every qualification- your background could be exactly what this team needs.

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