Marketing Creative Director

Hotel Jackson is hiring a Marketing Creative Director to own the physical expression of the Hotel Jackson brand and lead day-to-day creative execution on property.

Responsibilities

Manage and protect Hotel Jackson’s brand identity across all guest-facing touchpoints including the hotel, spa, restaurants, events, and on-property collateral.

Run regular property walk-throughs to confirm materials are current, accurate, well presented, and aligned with brand standards.

Maintain organized, up-to-date brand and production libraries including logos, photography, templates, menus, brand guidelines, and production files.

Own creation, updates, and production for all on-property guest-facing materials such as menus, in-room collateral, spa materials, signage, wayfinding, promotions, invitations, event assets, and anything guests read or interact with.

Manage creative projects end-to-end from request to final production or installation , including briefs, proofs, revision/approval coordination, and on-time delivery.

Coordinate menu changes, seasonal refreshes, and promotional materials with Food & Beverage and Spa leadership to ensure readiness for operational needs.

Oversee creative partners and production resources including printers, designers, photographers, videographers, freelancers, and sign vendors; brief them to standard, review work, and manage to deadlines and quality expectations.

Oversee printed and physical production from file preparation through delivery and installation, ensuring work arrives on time and meets spec.

Act as the primary marketing contact for operational departments (F&B, Spa, Front Office, Events, Sales), translating requests into polished, on-brand deliverables and managing the daily flow of creative needs.

Support execution of campaigns and initiatives set by the Director of Marketing, handling on-property production and implementation.

Requirements

Experience in creative direction , brand management , graphic design, hospitality marketing, luxury or lifestyle branding, or a related field.

Strong visual judgment across typography, layout, photography, and brand systems; ability to spot when something is off even if the issue is not immediately explainable.

Excellent project management , organization, and detail orientation; able to manage multiple concurrent deadlines without sacrificing quality.

Experience managing freelancers, vendors, and print production processes .

Proficiency with Adobe Creative Suite , Canva , or comparable tools; ability to independently produce and prepare production-ready files.

Strong proofreading skills to catch errors before print.

Luxury hospitality , restaurant, spa, travel, or lifestyle brand experience strongly preferred.

Excellent written and verbal communication skills to brief partners and collaborate with operational departments.

Technologies

Adobe Creative Suite

Canva

Benefits

$70,000–$80,000 annually, commensurate with experience

Medical benefits with employer contribution

401(k) with company match

PTO + floating holiday comp days

Subsidized employee housing (based on availability)

Ski pass + select local perks

Employee discounts at the restaurant/bar and retail outlets

Dental insurance

Health insurance

Life insurance

Professional development assistance

Retirement plan

Vision insurance

Employee discount

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