Retail Services Lead: Train & Elevate Customer Experience

Floor & Decor Naples is seeking a Training and Development Lead to coach Product Sales Specialists and ensure customers receive exceptional service and accurate product information. You will deliver certification courses, model company values, and drive the basic P's of retail—People, Product, Presentation—while maintaining merchandising standards and showroom operations.
Responsibilities include directing and certifying staff, ensuring pricing accuracy, and presenting product demos to

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