Senior Communications Technician/Shop Manager

Senior Communications Technician / Shop Manager

We are seeking a Senior Communications Technician / Shop Manager to oversee daily operations and maintenance activities at the Bren Mar facility under Government direction. This hands-on leadership position manages shop workflow, service tickets, equipment accountability, maintenance, programming, testing, repair, and deployment readiness for TACCOM systems. Duties and Responsibilities
Oversee daily shop operations and maintenance tasks
Track, assign, prioritize, and resolve TACCOM taskings and service tickets
Support operation and maintenance of the customers land mobile radio system
Perform and coordinate preventive and corrective maintenance
Program, update, test, troubleshoot, repair, install, and configure radios, subscriber equipment, and related infrastructure
Manage equipment staging, accountability, preparation, shipment, and deployment readiness
Coordinate with TACCOM personnel, field users, engineers, vendors, and support staff
Provide status updates, maintenance documentation, and timely issue escalation
Execute work efficiently in accordance with Government direction, safety practices, and mission requirements
Requirements
Eight or more years of experience operating, maintaining, troubleshooting, programming, testing, installing, or repairing communications systems, including at least five years supporting LMR, P25, or comparable public-safety communications systems, preferred. Prior experience leading technicians or managing communications-shop operations is strongly preferred.
Demonstrated experience operating, maintaining, troubleshooting, programming, testing, installing, and repairing LMR, P25, encrypted tactical communications systems, subscriber equipment, and related infrastructure
Technical knowledge of radio programming and preventive and corrective maintenance
Experience managing service tickets, equipment accountability, and communications-shop operations
Experience in a federal law-enforcement or comparable public-safety communications environment
Ability to oversee daily O&M activities and lead technical personnel in a mission-focused shop
Must be able to obtain and maintain the DHS/ICE suitability determination required for access to ICE systems and facilities
U.S. citizenship required because the position involves the operation, management, or maintenance of DHS IT systems