Senior Communications Technician/Shop Manager

Position Overview
We are seeking a Senior Communications Technician / Shop Manager to oversee daily operations and maintenance activities at the Bren Mar facility under Government direction. This hands-on leadership position manages shop workflow, service tickets, equipment accountability, maintenance, programming, testing, repair, and deployment readiness for TACCOM systems.

Duties and Responsibilities

Oversee daily shop operations and maintenance tasks

Track, assign, prioritize, and resolve TACCOM taskings and service tickets

Support operation and maintenance of the customers land mobile radio system

Perform and coordinate preventive and corrective maintenance

Program, update, test, troubleshoot, repair, install, and configure radios, subscriber equipment, and related infrastructure

Manage equipment staging, accountability, preparation, shipment, and deployment readiness

Coordinate with TACCOM personnel, field users, engineers, vendors, and support staff

Provide status updates, maintenance documentation, and timely issue escalation

Execute work efficiently in accordance with Government direction, safety practices, and mission requirements

Requirements

Eight or more years of experience operating, maintaining, troubleshooting, programming, testing, installing, or repairing communications systems, including at least five years supporting LMR, P25, or comparable public-safety communications systems, preferred. Prior experience leading technicians or managing communications-shop operations is strongly preferred.

Demonstrated experience operating, maintaining, troubleshooting, programming, testing, installing, and repairing LMR, P25, encrypted tactical communications systems, subscriber equipment, and related infrastructure

Technical knowledge of radio programming and preventive and corrective maintenance

Experience managing service tickets, equipment accountability, and communications-shop operations

Experience in a federal law-enforcement or comparable public-safety communications environment

Ability to oversee daily O&M activities and lead technical personnel in a mission-focused shop

Must be able to obtain and maintain the DHS/ICE suitability determination required for access to ICE systems and facilities

U.S. citizenship required because the position involves the operation, management, or maintenance of DHS IT systems

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI-powered career tool that identifies career steps and learning opportunities

Support: An internal mobility team focused on helping you achieve your career goals

Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

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