Season Ticket Retention Manager: Growth, Engagement & Revenue

Washington Nationals is seeking a Manager of Client Retention to lead the Account Executives and Membership Services team. This role focuses on driving retention, maximizing lifetime value, and generating incremental revenue through upgrades, cross-sells, and renewals across Season Plan Holders.
The ideal candidate will develop comprehensive retention strategies, service touchpoints, and sales campaigns while fostering a best-in-class service culture focused on memorable member experiences.

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