Affirm is seeking a Customer Advocacy Associate II to serve as the Voice of affirm, resolving highly complex complaints for bank partners, executives, and internal teams with empathy and product expertise.
You will investigate, remediate, and address issues, identify root causes, and work with Compliance, Legal, Risk, Product, and Communications to drive scalable improvements and fair outcomes, across a remote-first environment.
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Remote Customer Advocacy Specialist II
Affirm · Multiple locations · Remote ·
- Pay:
- 60.000 - 80.000
- Job type:
- Full Time