Lead, Pre-Cruise Lifecycle Marketing & Personalization

Royal Caribbean Group in Miami is seeking a Lead, Customer and Lifecycle Marketing to oversee the pre-cruise guest journey. You will develop email, direct mail, and other personalized campaigns ahead of voyages, coordinating with CRM, creative services, and IT teams to ensure a seamless guest experience.
The role requires 5–7 years in marketing/communications with strong analytics, CAN-SPAM/GDPR knowledge, and proficiency in major ESPs.

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