Head of Customer Experience & Conversion Excellence

Novo Nordisk is seeking a Director of Customer Experience & Conversion Excellence to elevate customer experiences across priority journeys. You will partner with Brand, NovoCare, CRM, digital, analytics and cross-functional teams to diagnose friction points, design interventions and scale successful initiatives.
This is a hands-on leadership role focused on measurable outcomes and rapid experimentation. Approximately 20-30% overnight travel is required, based out of Plainsboro, NJ, with a

#J-18808-Ljbffr