Multichannel Guest Communications Specialist

Caesars Entertainment is seeking an E-Communications Specialist to handle multimedia communications and support contact center operations. You will assist guests via phone, email and web chat, manage content in the knowledge base, and collaborate with subject matter experts to ensure accurate information sharing.
The role requires at least 1 year in customer service within a hotel/resort setting, strong communication skills, and proficiency with CMS/LMS/WINet.

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