Marketing Consultant

Equity Union is looking for a creative, organized, and dynamic professional to join our team as a Marketing Consultant. In this role, you will design and produce marketing materials, support office operations, and build lasting client relationships with our agents. You will work closely with agents and internal teams, managing multiple projects at once while meeting deadlines and maintaining brand standards.
The ideal candidate is professional, friendly, and results-driven, with strong communication skills, attention to detail, and the ability to multitask efficiently under pressure. We are seeking someone adaptable, proactive, tech-savvy, and excited to contribute to a collaborative, fast-paced office environment.
Key Responsibilities Marketing & Design Design and produce marketing materials for agents, events, and office initiatives in alignment with company brand standards
Use Adobe Creative Suite, Canva, and AI-powered tools to create high-quality materials, working from approved templates to ensure consistency
Use the highest-quality images available and enhance marketing assets when appropriate, while maintaining accuracy and brand integrity
Coordinate multiple marketing projects simultaneously and meet established deadlines
Manage print processes to carry designs through to completion, and always recommend professional printing for client-facing materials
Ensure accuracy in all communications, including grammar, spelling, and formatting
Organize workflows using task management systems and prioritize assignments effectively
Agent & Client Relationships Greet clients and visitors in a professional and welcoming manner
Answer and direct incoming calls promptly and courteously
Serve as a trusted marketing consultant by understanding the objective behind every request and recommending the most effective solutions
Treat every assigned agent as a long-term client relationship, not a series of individual transactions
Develop a working knowledge of each agent’s business, communication preferences, marketing goals, and unique needs
Anticipate client needs and identify opportunities to add value before they are requested
Take ownership of every client experience from initial request through completion and follow-up
Keep clients informed throughout every project by communicating expectations, progress, and changes proactively
Maintain complete, accurate, and timely documentation of client interactions, preferences, and opportunities within company systems
Collaborate with vendors and external partners to ensure timely, quality delivery of services and materials
Acknowledge all emails, calls, messages, requests, and agent deliveries within 15 minutes
Complete assignments by the established deadline; if a deadline cannot be met, communicate proactively with your supervisor and affected parties
Communicate with agents in person first, by phone second, and by email as a last resort
Connect proactively with each assigned agent at least once every 30 days
Acknowledge each agent’s birthday personally: call the day before whenever possible, send a prompt email if they are unavailable, or greet them in person if they are in the office
Dress and present yourself professionally at all times
Approach challenges with a solution-oriented mindset and bring recommendations when identifying problems
Make decisions in the best interest of the company and its clients
Produce accurate, high-quality work that reflects professionalism and pride in craftsmanship
Uphold company brand standards, quality control, customer service expectations, and all company policies and procedures
Embrace new technologies, including AI and automation, to improve efficiency and create more time for meaningful client engagement
Continuously seek ways to improve workflows, client service, and overall performance, and pursue ongoing training and professional development
Plan ahead for holidays, PTO, and absences to ensure adequate departmental coverage
Success in this role is measured not only by completed tasks, but by the value delivered, relationships built, client satisfaction achieved, and contribution to business growth.
Requirements 3+ years of experience in marketing and design must
3+ years of experience in customer service or a related field must
3+ years of experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign), Microsoft Office, G-Suite, and Canva must
Proficiency using PC or Mac for administrative and marketing tasks
Proven graphic design ability, including typography, composition, color theory, and core design principles
Working knowledge of social media platforms
Familiarity with AI-powered design tools and task management platforms
Strong grammar, spelling, and composition skills
Understanding of print processes from design through final production
Strong organizational and prioritization skills, with the ability to manage multiple projects at once
Comfortable working independently and collaborating with internal teams
A client-service attitude and willingness to help with office tasks, including conference room setup, event preparation, office management, printer configuration, and supporting team members
Ability to build positive working relationships with vendors and clients
Preferred Qualifications Experience with CRM platforms
Experience managing email marketing, especially in Constant Contact and Brevo
Experience in or knowledge of the real estate industry
Degree in Marketing, Design, or a related field
Marketing: 3 years
Adobe InDesign: 3 years
Physical Demands This position requires setting up the office for events and classes, maintaining office bulletins, sorting packages, and performing other physical tasks as needed to support office operations.
Pay: $27.00 - $32.00 per hour
Health, dental, and vision insurance
Life insurance
401(k) with company matching
Paid time off

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