Graphic Designer/Technical Writer

Role: Technical Communications & Creative ServicesSpecialist (Graphic Designer/Technical Writer)

Duration: 1 year

Location: Jackson, MS - Onsite

This position combines strategic communications, graphic design,digital media production, technical writing, project coordination, and documentation management to support agency communications initiatives and technology implementation efforts. In support of the Communications Department, the role develops and produces visual and written materials across print and digital channels, including publications, presentations, informational materials, and digital communications. The role also contributes to communications planning, creative development, brand consistency, and the delivery of clear, accessible materials that advance agency priorities and engage internal and external audiences.

Required Skills
Bachelor's degree or higher in related field (such as Information Services, English, Communications, etc.)
Effective communication, organizational, and time management skills. 7+ years
Strong writing, editing, and visual communication skills; adaptive style for different platforms and audiences. 7+years
Proficiency in process optimization and internal documentation. 7 years
Ability to work independently as well as collaboratively within a team. 7 years
Professional experience in graphic design, digital media, or communications. 5-7 years
Tools: Microsoft Office Suite (PowerPoint, Excel, Word), Adobe Creative Cloud (Illustrator, Photoshop,
InDesign), Microsoft SharePoint, Microsoft Teams, Adobe Workfront, Google Workspace, Smartsheet,
Confluence, Lucidchart, SAP Business Network. 5-7 years
Preferred Skills: Experience working with information systems, cloud technologies, data analysis, or technology implementation projects. 5-7 years
Knowledge of User Experience (UX) design. 5-7 years
Experience with accessibility standards (WCAG). 5-7 years
Experience with communications related to child welfare