The management behaviors that actually improve loyalty and productivity -- including the ones that cost nothing and the costly mistakes most first-time managers make without realizing it.
The MSNBC host on the editorial mission she built her weekend program around -- and what she was actually trying to accomplish beyond the metrics her network used to measure success.
The digital media executive on the mistake of letting technology strategy distract from editorial fundamentals -- and why the hard work of journalism has not actually changed.
The founder on the gap in the market she identified, the community she built around it, and the business model that turned a niche product into a sustainable digital media company.
The entertainment reporter on the preparation, rejection, and grinding repetition that the camera never shows -- and what she would tell her younger self about what the job actually requires.
The documentary journalist on the lessons she took from working within Oprah's orbit -- and what her sister's imprisonment in North Korea taught her about the limits of her craft.
The signals that career coaches and media veterans say are worth paying attention to -- and the difference between normal job frustration and a genuine sign it is time to move on.
The journalist and editor on the editorial and structural decisions behind a digital newsroom being built without the inherited assumptions of traditional media organizations.
A veteran digital writer shares the mistakes she made when the web was still figuring itself out -- and the lessons about audience, speed, and accuracy that have stayed relevant ever since.
The Emmy-winning television producer on the standards she set for herself early in her career -- and the mentor who taught her that good enough is never actually good enough.