Position Summary
Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and fostering a sense of belonging in the workplace. Recruits and develops qualified staff to meet staffing needs and support company growth. Coordinates and oversees job-related activities by building relationships with stakeholders, supporting plans to meet customer and business needs, and promoting continuous learning. Leads teams effectively through training, feedback, store tours, and communication, including change management. Ensures exceptional customer service following the OBW model, resolves customer issues, and leads process improvements. Ensures compliance with policies and supports the company's mission and values. Drives financial performance by managing P&L, budgeting, inventory, and operational processes. Embraces diversity, acts with integrity, prioritizes customer service, and strives for excellence through continuous improvement and technology adoption. Offers competitive pay, bonuses, and benefits including health, 401(k), paid time off, and educational programs. The annual salary range is $65,000 - $80,000, with additional bonuses and potential location-based pay adjustments.
Minimum Qualifications
2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific CBC and training is required. All associates must complete required trainings and assessments, such as Academy and Open Door trainings.
Preferred Qualifications
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University; Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University; experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
Primary Location
127 Grandview Blvd, Madison, MS 39110-7595, United States of America
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