Asset Living is hiring: Assistant Community Manager in Statesboro

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Company Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our passion has driven our growth from a small property management firm to a trusted partner in real estate. Asset Living’s growing portfolio spans multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with diverse talent that differentiates us and drives innovation and results for clients and communities across the US. The company emphasizes teamwork, leadership, and growth opportunities. Asset Living is recognized as one of the nation’s Best and Brightest Places to Work and is a member of The Institute of Real Estate Management (IREM) and an Accredited Management Organization (AMO).

Assistant Community Manager

The Assistant Community Manager is responsible, under the supervision of the Community Manager, for the daily operations and financial functions of the housing community. You will play a vital role in delinquency management and rent collection to optimize cash flow and financial position. You will manage all phases of operations, including personnel, leasing, maintenance, financial administration and risk management in the absence of the Community Manager. As an onsite leader, you will supervise property operations and staff to ensure compliance with company policies, safety, fair housing guidelines, and liability considerations.

Essential Duties & Responsibilities

Financial Management

• Posting all payments and income from applicants, current residents, and non-current residents accurately and timely.
• Processing and reconciling daily accounts receivable.
• Monitoring and following up on bad debt, including late notices, resident and guarantor contact, and evictions.
• Helping the property meet budgeted revenues, expenses, and Net Operating Income.
• Posting charges to resident and non-current resident accounts, including bill backs of utilities where applicable.
• Performing end-of-month closing procedures and reporting.
• Maintaining accurate, organized records and auditing resident files for accuracy.
• Walking units and posting move-out charges, statements, and security deposit refunds.

Personnel Management

• Regular on-site attendance is required.
• Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives.
• Ensure staff effectiveness through ongoing training, coaching, and guidance in compliance with Asset training benchmarks.
• Promote harmony and quality job performance through supportive leadership.
• Ensure staff compliance with company policies and procedures.
• Implement and monitor strategic leasing management and effective leasing techniques to close deals, follow up, and maintain accurate documentation and reporting.
• Implement marketing strategies and systems from the annual marketing plan.
• Address resident complaints, concerns, and requests to ensure satisfaction.
• Develop and implement resident retention programs (e.g., functions, promotions, monthly newsletter).
• Show, lease, and move in prospective residents.

Administrative Management

• Maintain excellent customer service and monitor maintenance service request turnaround and responsiveness.
• Maintain property appearance and ensure timely repairs through regular inspections and tours.
• Assist with supervision of all business functions related to operations.
• Plan and manage property resources, equipment, and supplies; obtain bids from vendors and contractors, and ensure service quality.

Education/Experience

• High School Diploma or equivalent; Bachelor’s degree preferred or two years in housing, or one to two years related experience; or equivalent combination.
• Ability to understand and perform onsite software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly required to stay in a stationary position, communicate, and perform standard duties; capability to move about the property and lift up to 25 lbs as needed; ability to work overtime, weekends, and emergencies.

Salary
Salary Range: $18 per hour to $22 per hour

This job description is a guide of expected duties and may be modified at any time. The employee may be asked to perform additional duties or responsibilities without notice.