Community Manager Job at Asset Living in Lincoln

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Our portfolio spans multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that differentiates us and drives innovation and results for our clients and communities across the US. We believe "Together We Lead, Together We Succeed" and foster a culture where every voice is heard and every individual has opportunities to grow as the company grows. Asset Living is recognized as one of the nation\'s Best and Brightest Places to Work and is ranked in the NMHC top 50 professionals; it is a member of IREM and an Accredited Management Organization (AMO).

Community Manager – Responsibilities

The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. Responsibilities include managing personnel, leasing, maintenance, financial administration, and risk management. The On-site leader supervises all aspects of the property and staff to ensure compliance with Asset Living policies and procedures, safety and fair housing guidelines, and liability considerations.

• Personnel Management
• Regular/daily onsite attendance is required
• Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives
• Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Complete weekly/daily office and maintenance staff schedules and assignments
• Address performance problems; document, communicate with direct supervisor and HR, and terminate appropriately when necessary
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance with Company policies and procedures

• Financial Management
• Achieve the highest possible net operating income through cost control and revenue and leasing improvements; identify trends and recommend strategies
• Develop yearly operating budgets/forecasts
• Monitor timely receipt and reconciliation of deposits, rent collections, and charges
• Monitor timely receipt, reconciliation, and coding of all vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate

• Strategic Leasing Management
• Develop yearly marketing plan and utilize marketing strategies and systems
• Ensure leasing techniques are effective in obtaining closures; follow-up, lease signing/documentation, and reporting are accurate and up to date
• Address resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs
• Effectively show, lease, and move in prospective residents

• Administrative & Maintenance Management
• Ensure all administrative and leasing reporting is accurate, complete, and submitted on time
• Head emergency team for the property and ensure proper response to property emergencies within company guidelines to minimize liability
• Manage customer service and monitor service request turnaround and responsiveness of maintenance staff
• Maintain property appearance and ensure repairs are noted and completed timely (regular property inspections and tours)
• Plan for and utilize property resources, equipment, and supplies economically
• Direct and monitor maintenance, construction, and rehabilitation activities to ensure quality and timeliness

Education/Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred, or four years’ experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Ability to understand and perform all on-site software functions; basic computer skills required
• Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

• Regularly required to communicate with others and perform tasks that may involve repetitive motions; may require overtime, weekends, and night hours (emergencies)
• Often required to remain in a stationary position or move between worksites
• Occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, and other structures; may work in various environments, including enclosed spaces; able to lift and move objects up to 25 lbs

License/Equipment

• Must have reliable transportation due to the emergency on-call requirement

At Asset Living, compensation decisions consider factors such as skill set, background, training, and certifications. The offer is based on the specific candidate’s experience and includes a comprehensive total rewards package with benefits, 401K with employer matching, variable compensation as applicable, paid sick days, and company holidays.

Salary Range: $48,000 per year to $50,000 per year