Assistant Community Manager Job at Asset Living in Fort Worth

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Its growing portfolio includes properties across multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team and a culture focused on collaboration, leadership, and opportunities for growth. Asset Living is recognized as one of the nation\'s Best and Brightest Places to Work and is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

Join Asset Living as an Assistant Community Manager to oversee, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community.

Essential Duties & Responsibilities

Financial Management

• Post payments and income from applicants, current residents, and non-current residents accurately and timely.
• Process and reconcile daily accounts receivable; monitor and follow up on bad debt, including late notices, resident and guarantor contact, and evictions.
• Help the property meet budgeted revenues, expenses, and Net Operating Income.
• Post charges to resident and non-current resident accounts; include bill backs of utilities where applicable.
• Perform end-of-month closing procedures and reporting; maintain organized records; audit resident files for accuracy.
• Walk units, post move-out charges, statements, and security deposit refunds.

Personnel Management

• Regular/daily onsite attendance is required.
• Screen, hire, train, coach, and develop onsite staff using consistent techniques and company directives.
• Provide ongoing training, coaching, and guidance to ensure staff effectiveness and compliance with Asset training benchmarks.
• Foster harmony and high performance through leadership and support; ensure policy and procedure compliance.
• Strategic leasing management; ensure leasing techniques yield closures, follow-ups, proper documentation, and up-to-date reporting.
• Implement marketing strategies from the annual plan; address resident complaints and requests to ensure satisfaction.
• Develop and implement resident retention programs (e.g., functions, promotions, newsletters).
• Show, lease, and move in prospective residents.

Administrative Management

• Maintain excellent customer service and monitor service-request turnarounds and maintenance responsiveness.
• Maintain property appearance; supervise timely repairs with regular inspections.
• Assist with supervision of all business functions related to operations.
• Plan and utilize property resources, equipment, and supplies economically (e.g., obtain bids, manage vendors, ensure service quality).

Education/Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or two years of housing industry experience; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to understand and perform onsite software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly required to remain in a stationary position, or move about to accomplish tasks; may involve climbing, lifting up to 25 lbs, and working in various environments and weather conditions.

Salary

Salary Range: $21 per hour to $26 per hour

Note

This job description is not all-inclusive and may be modified at any time. The employee may be asked to perform additional duties as needed.