Position Summary
Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting clear expectations; providing associate recognition; communicating expectations consistently and effectively promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
What you'll do
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
- Lead and develop teams by teaching, training, and actively listening to associates; tour stores and provide feedback (Tour-to-Teach);
- Communicate and collaborate with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction;
- Introduce and lead company change efforts; provide clear expectations and guidance to implement business solutions; communicate business objectives to teams.
Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and promoting a belonging mindset in the workplace.
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives; ensuring customer needs, complaints, and issues are resolved; developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high quality customer experience.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements; managing budgeting, forecasting and controlling expenses in the designated area to confirm alignment with sales; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved.
Respect the Individual: Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
- Respect the Individual: Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.
- Respect the Individual: Strengthens the team by helping, developing and mentoring others; recognizes others’ contributions and accomplishments.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the company values; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
- Act with Integrity: Acts selflessly and is consistently humble, self-aware, honest, fair, and transparent.
Serve our Customers and Members: Delivers results while putting the customer first.
Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; drives continuous improvements and supports others through change.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other benefits. Health benefits include medical, vision and dental; financial benefits include 401(k), stock purchase and company-paid life insurance; paid time off benefits include PTO and other leave; and additional benefits include disability coverage, discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. PTO/PPTO accrual depends on job classification and length of employment and meets applicable laws.
For information about PTO and benefits, see One.Walmart and https://one.walmart.com/notices.
The annual salary range for this position is $65,000.00-$80,000.00. Additional compensation includes annual or quarterly performance bonuses; other compensation may include Regional Pay Zone (RPZ) and Complex Structure depending on location and external factors.
Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
- 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
- For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training may be required.
- For facilities that sell only ammunition and have state-specific requirements, a current state issued Certificate of Eligibility may be required.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings).
Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
- General work experience supervising 5 or more direct reports including performance management, mentoring, hiring, and firing
Primary Location
3501 20Th Ave, Valley, AL 36854-3206, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no-tolerance policy regarding illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Live Better U is a Walmart-paid education benefit program for associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to plan terms.
For information about benefits and eligibility, see One.Walmart.