Asset Living is hiring: Community Manager in Pembroke

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio spans multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse workforce that drives innovation and results for clients and communities across the US.

Asset Living believes in leadership through collaboration and opportunity for growth. The company is recognized as one of the nation\'s Best and Brightest Places to Work and is a member of IREM, recognized as an Accredited Management Organization (AMO).

Position

Community Manager — The Community Manager oversees the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial, administration, and risk management. As on-site leader, you will supervise property and staff to ensure compliance with Asset Living policies and procedures, safety, fair housing guidelines, and liability considerations.

Essential Duties & Responsibilities

• Personnel Management: screen, hire, train, coach, and develop on-site staff; ensure ongoing training and performance development; prepare schedules and assignments.
• Operational Management: manage daily on-site operations and staff; ensure compliance with company policies.
• Financial Management: support net operating income through cost control and revenue/leasing improvements; develop yearly operating budgets/forecasts; monitor deposits, rent collections, and charges; ensure timely vendor invoicing and reporting; ensure accurate financial closeout.
• Strategic Leasing & Marketing: develop yearly marketing plans; apply leasing techniques to drive closures; manage resident retention programs; show, lease, and move in residents; handle resident complaints and requests to ensure satisfaction.
• Administrative & Maintenance Management: ensure accurate and timely reporting; lead emergency response on-site; monitor service request turnaround; supervise property appearance and inspections; manage vendor relations and procurement; direct maintenance, construction, and rehabilitation activities to ensure quality and timeliness.

Education / Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred, or four years’ experience in housing, or equivalent combination of education and experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to operate on-site software and basic computer skills; knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regular communication with others; ability to work overtime, weekends, and nights for emergencies; willingness to move, stand, sit, climb, and perform varied physical tasks as needed.
• Ability to lift and move up to 25 lbs; work in diverse environments including outdoor conditions and restricted spaces; operate tools and vehicles as required.

License / Equipment

• Must have reliable transportation due to on-call requirements.

Salary

Salary Range: $60,000 per year to $70,000 per year

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing and Sales