Asset Living is hiring: Community Manager in Des Moines

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Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes properties across the country spanning multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Overview

Asset Living is a fast-growing company with a diverse team that differentiates us and drives innovation and results for our clients and communities across the US. We believe in leadership, collaboration, and growth, with a culture where every voice is heard and every individual has opportunities to grow as the company grows. Asset Living is recognized as one of the nation's Best and Brightest Places to Work and is ranked in the NMHC top 50 professionals. Asset Living is a member of IREM and an Accredited Management Organization (AMO).

Community Manager

The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of the operations, including personnel, leasing, maintenance, financial administration, and risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset Living policies and procedures, safety and fair housing guidelines, and liability concerns.

Responsibilities

• Personnel Management: screen, hire, train, coach, and develop on-site staff; ensure ongoing training and performance development; manage staff schedules.
• Compliance and supervision: ensure adherence to company policies and procedures, safety and fair housing guidelines, and risk management standards.
• Financial Management: improve net operating income through cost control and revenue/leasing improvements; develop annual operating budgets/forecasts; monitor deposits, rent collections, and vendor invoices; ensure timely financial reporting.
• Strategic Leasing Management: develop yearly marketing plans; apply leasing strategies; ensure lease signing and documentation are accurate and up to date; manage resident relations and follow-up procedures.
• Resident relations: address complaints, concerns, and requests; develop resident retention programs and events; show, lease, and move in prospective residents.
• Administrative & Maintenance Management: ensure accurate and timely reporting; lead property emergency response; monitor service request turnaround and maintenance responsiveness; maintain property appearance and oversee repairs with regular inspections.
• Resource planning: manage property resources, equipment, and supplies; obtain bids and coordinate with vendors and contractors; oversee make-ready and work orders.

Qualifications

• High School Diploma or equivalent; Bachelor’s degree preferred or four years’ experience in the housing industry; or equivalent combination of education and experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to perform on-site software functions; basic computer skills required; knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Must be able to communicate effectively, work overtime, weekends, and night hours during emergencies; capable of sitting or standing for extended periods; capable of moving around the property and accomplishing tasks in various environments.
• Ability to ascend/descend ladders and stairs, operate equipment, and lift up to 25 lbs; work in various temperatures and outdoor conditions; navigate confined spaces and uneven terrain.

License/Equipment

• Must have reliable transportation due to on-call requirements.

Compensation and Benefits

At Asset Living, compensation decisions consider skill set, background, certifications, and relevant experience. Offers include a comprehensive total rewards package with benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and potential bonuses. Full-time employees receive paid sick days and company holidays.

Salary Range: $50,000 per year to $65,000 per year

This job description is not all-inclusive and may be modified at any time. Additional duties may be assigned as needed.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing and Sales