Asset Living is hiring: Senior Community Manager in National City

Overview

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Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering value to our partners. Our growth has made us a trusted ally in real estate with a portfolio spanning multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that believes in leadership as a shared responsibility and opportunities to grow as the company grows. Asset Living is recognized as one of the nation\'s Best and Brightest Places to Work and is a member of IREM (Accredited Management Organization).
Together, we lead and achieve excellence in all that we do.

Position — Community Manager

The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, finance, administration, and risk management. As the on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset Living policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

• Personnel Management
• Regular/daily on-site attendance is required
• Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives
• Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset Living training benchmarks
• Complete weekly/daily office and maintenance staff schedules and assignments
• Address performance problems; document, communicate with direct supervisor and HR, and terminate appropriately when necessary
• Promote harmony and quality job performance through supportive leadership
• Ensure staff compliance with Company policies and procedures

• Financial Management
• Strive for highest net operating income through cost control and revenue/leasing improvements; identify trends and recommend strategies
• Develop yearly operating budgets/forecasts
• Monitor timely receipt and reconciliation of deposits, rent collections, and charges
• Monitor timely receipt, reconciliation, and coding of all vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate

• Strategic Leasing Management
• Develop yearly marketing plan and utilize marketing strategies
• Ensure leasing techniques are effective in obtaining closures, with accurate reporting systems
• Address resident complaints and requests to ensure satisfaction
• Develop and implement resident retention programs (e.g., events, promotions, monthly communications)
• Show, lease, and move-in prospective residents

• Administrative & Maintenance Management
• Ensure all administrative and leasing reporting is accurate and submitted timely
• Head the emergency team for the property and coordinate responses within guidelines to minimize liability
• Maintain property appearance and ensure repairs are completed timely; conduct regular property inspections
• Plan and utilize property resources, equipment, and supplies economically
• Direct maintenance, construction, and rehabilitation activities to ensure quality and expediency

• Other
• Must have reliable transportation due to emergency on-call requirements

Education/Experience

• High School Diploma or equivalent; Bachelor’s degree preferred or four years’ experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Ability to understand and perform all on-site software functions; basic computer skills required
• Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

• Regularly communicate with others; may require repetitive motions and ability to work overtime, weekends, and nights during emergencies
• Remain stationary or move about the workplace; may stand or sit for extended periods
• Occasionally ascend/descend ladders, stairs, scaffolding; move to different positions and environments; handle objects up to 25 lbs
• Operate machinery or power tools, vehicles, and navigate various weather and environmental conditions

License/Equipment

• Must have reliable transportation due to on-call/emergency requirements

Salary Range: $30 per hour to $32 per hour

This job description is not all-inclusive and may be modified at any time. The offer extended is based on the candidate’s relevant experience and may be accompanied by a comprehensive total rewards package including benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and potential bonuses. Full-time employees may receive paid sick days and company holidays.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing and Sales