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Greystar Worldwide, LLC

Greystar Worldwide, LLC is hiring: Assistant Community Manager - Bridgepointe in

Greystar Worldwide, LLC, San Mateo, CA, US, 94409

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ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY
Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

JOB DESCRIPTION

Unit Count: 396

Property Type: Stabilized

Work Schedule:

Commission: $60 per lease

1-2 years of Assistant Community Manager experience is required, ideally with Yardi, CRM, and accounting experience who has excellent customer service skills.

• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
• Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
• Follows the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
• Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
• Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests as needed.

Physical Demands:
  • Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
  • Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
  • Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
  • Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays.
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The hourly range for this position is $25.00 - $30.00 (San Mateo)

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
  • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
  • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
  • 401(k) with Company Match up to 6% of pay after 6 months of service.
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
  • Employee Assistance Program.
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
  • Charitable giving program and benefits.


*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records. In Summary: Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally . Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management . En Español: Sobre GREYSTAR Greystar es una empresa inmobiliaria global líder y totalmente integrada que ofrece experiencia en gestión de bienes raíces, administración de inversiones, desarrollo y servicios de construcción en viviendas de alquiler de calidad institucional. Con sede en Charleston, Carolina del Sur, Graystar gestiona y opera más de 300 mil millones de dólares en propiedades inmobiliarias en casi 250 mercados a nivel mundial con oficinas en toda América del Norte, Europa, Sudamérica y la región Asia-Pacífico. TÍPICO DE DECRIPCIÓN: 396 Tipo de propiedad: Programa de trabajo estabilizado: Comisión: $60 por arrendamiento Se requiere un año o dos de experiencia en gestión comunitaria, idealmente con Yardi, CRM y contabilidad que tenga excelentes habilidades para el servicio al cliente. • Completa las transacciones diarias y tareas relacionadas con la operación financiera de la comunidad mediante la recogida y publicación del alquiler, tarifas y otros pagos, preparación de depósitos bancarios diarios y conciliación de cuentas bancarias, elaboración de informes financieros y procesamiento de facturas y pagos. • Opera el software de administración de propiedades (Yarti/OneSite) y completa transacciones ingresando correctamente todos los campos requeridos de compra y completando actualizaciones y copias de seguridad para garantizar la integridad del sistema. • Sigue los procedimientos establecidos de la Compañía relacionados con los desalojos siguiendo los requisitos adecuados de aviso, desalojando a los residentes y representando a la comunidad como se requiere en las audiencias judiciales y procesos de desalojo. • Procesan el traslado de residentes revisando los términos del arrendamiento y los requerimientos de avisos, aplicando cuotas apropiadas de depósito y cancelación de alquiler, si corresponde, y procesando la disposición de acuerdo con los procedimientos y requisitos legales establecidos. Los ocupantes deben ser capaces de empujar, tirar, levantar, llevar o maniobrar pesos de hasta veinticinco (25) libras independientemente y cincuenta (50) libras con asistencia. Se pueden requerir viajes raros o regulares para ayudar a otras propiedades según sea necesario, asistir a clases de capacitación, reuniones empresariales u otras situaciones necesarias para el cumplimiento de algunas o todas las responsabilidades diarias de este puesto. Además de su cumpleaños después de 1 año de servicio! vacaciones adicionales acumuladas con la tenencia. Para los miembros del equipo en el lugar, descuento de vivienda en las comunidades administradas por Greystar están disponibles sujeto a descuento y disponibilidad unitaria. 6-Week Paid Sabbatical después de 10 años de servicio (y cada 5 años posteriormente). 401k) con Compañía Match hasta 6% del salario después de 6 meses de servicio.