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Ad Policy Manager, Advertising Trust Policy Job at Amazon in San Diego

Amazon, San Diego, CA, US, 92189

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Description Advertising is one of the fastest growing businesses at Amazon and that growth generates challenges in managing huge volumes of advertising submissions while maintaining a high customer experience and working at the speed that advertisers demand. We believe that advertising, done well, can enhance the value of our customer experience and generate a positive ROI for our advertising partners. As part of Advertising Trust’s Policy & Integrity team, you will have high visibility across Amazon business lines, establishing the right customer experience and long-term strategy for the success of Amazon Advertising. We are a global and diverse team with a long tenure in online advertising, expertise in developing customer experience solutions for highly complex situations, risk mitigation, and brand integrity. We are looking for deep thinkers, innovators, and individuals who are customer obsessed. Key Job Responsibilities Policy creation and management from rationale to policy language to communication to technical implementation to ongoing monitoring through data. Clearly communicate risks, including through high quality written presentations, behind policies to internal stakeholder teams to support understanding and consensus of policy positions Work with product teams by creating business requirement documents to ensure policy compliance for developing ad products Build collaborative relationships across other policy teams within the Ad Trust Policy team, across Ads Trust, the Sales organization, Legal, PR, Public Policy and other business units outside of Ads as necessary to support policy management. Occasionally support high-risk and high-impact escalations in partnership with moderation and tiered support teams. Build an understanding of how ad tech systems generally function and how Amazon’s functions to inform policy work. A Day in the Life A typical day a Policy Manager will monitor policies for accuracy and fit using a variety of signals and may handle escalated questions related to compliance with our ad policies in categories. They will develop knowledge in locale specific requirements and make decisions that consider cultural and societal norms. They will build policy recommendations based on assessing risk across multiple risk vectors. They work with product teams to understand the intersection of policy and product to solve for risks in the most efficient ways. They will partner with internal publishers and external supply partners. They will identify areas for collaboration, resource sharing and escalation management coordination between multiple teams across Amazon that work in the same space, in order to bring consistency to our advertisers and shoppers. About the Team The Ad policy team owns global ad policies across all Ad products and Amazon Publishers. This dynamic team is an integral part of how we support Amazon Advertising and as such has touch points across multiple areas of our business. We make a customer impact with every ad we serve and pride ourselves on doing so with a customer centric focus. Basic Qualifications Awareness of current and emerging events that impact policy positions 3+ years’ experience in ad tech, product policy, advertising policy, content policy, or related roles with a policy focus Experience effective collaborating with Public Relations, Legal, and Public Policy teams Ability to work effectively with cross functional groups within a matrixed organization. Experience managing, analyzing and communicating results to senior management Excellent communication (verbal and written) and collaboration skills that enable you to earn trust at all levels, including leadership. Ability to find data to make complex decisions Preferred Qualifications Master’s degree, law degree, or MBA. Proven experience owning and managing large scale policy changes Proven experience working with metrics and data analysis. Proven experience working on digital advertising in policy, compliance, legal. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. #J-18808-Ljbffr In Summary: The Ad policy team owns global ad policies across all Ad products and Amazon Publishers . A typical day a Policy Manager will monitor policies for accuracy and fit using a variety of signals . They will identify areas for collaboration, resource sharing and escalation management coordination between multiple teams across Amazon . En Español: Descripción de la publicidad es uno de los negocios más rápidamente crecientes en Amazon y que el crecimiento genera desafíos para gestionar enormes volúmenes de presentaciones publicitarias mientras se mantiene una alta experiencia del cliente y trabaja a la velocidad exigida por los anunciantes. Creemos que la propaganda, si se hace bien, puede aumentar el valor de nuestra experiencia del usuario y generar un ROI positivo para nuestros socios publicitarios. Como parte del equipo de Advertising Trusts Policy & Integrity, usted tendrá gran visibilidad en todas las líneas de negocio de Amazon, estableciendo la experiencia del consumidor adecuada y estrategia a largo plazo para el éxito de Amazon Ads. Comunicar claramente los riesgos, incluso a través de presentaciones escritas de alta calidad, detrás de las políticas a equipos internos de partes interesadas para apoyar la comprensión y el consenso de posiciones de política Trabajar con equipos de productos mediante la creación de documentos de requisitos comerciales para garantizar el cumplimiento de políticas para desarrollar productos publicitarios Construir relaciones colaborativas entre otros equipos políticos dentro del equipo de Ad Trust Policy, en todo Ads Trust, la organización de ventas, Legal, PR, Políticas Públicas y otras unidades empresariales fuera de los anuncios como sea necesario para respaldar la gestión de políticas. Ocasionalmente apoyan escaladas de alto riesgo e impacto en asociación con grupos de apoyo moderados y nivelados. Identificarán áreas para la colaboración, el intercambio de recursos y la coordinación de gestión de escalada entre múltiples equipos en toda Amazon que trabajan en el mismo espacio, con el fin de traer coherencia a nuestros anunciantes y compradores. Sobre el Equipo El equipo de política del anuncio posee políticas publicitarias globales en todos los productos publicitarios y editores de Amazon. Este equipo dinámico es una parte integral de cómo apoyamos a Amazon Advertising y como tal tiene puntos de contacto en varias áreas de nuestro negocio. Hicimos un impacto al cliente con cada anuncio que servimos y nos enorgullecemos de hacerlo con un enfoque centrado en el cliente. Qualificaciones básicas Conciencia de eventos actuales y emergentes que afectan a las políticas 3+ años Experiencia en tecnología publicitaria, política de producto, Política de publicidad, política del contenido o funciones relacionadas con un MBA con un foco efectivo Colaborando con Relaciones Públicas, experiencia legal y Política Pública Capacidad para trabajar eficazmente con grupos transversales dentro de una matriz de administración de datos de una organización. Amazon es un empleador de igualdad de oportunidades y no discrimina sobre la base del estatus protegido de veterano, discapacidad u otro estado legalmente protegido. Nuestra cultura inclusiva empodera a los amazónicos para ofrecer los mejores resultados para nuestros clientes. Si usted tiene una discapacidad y necesita un alojamiento o ajuste en el lugar de trabajo durante el proceso de solicitud y contratación, incluido el apoyo para la entrevista o proceso de incorporación, visite https://amazon.jobs/content/en/how-we-hire/accommodations para obtener más información. #J-18808-Ljbffr