Heyday is hiring: Studio Manager in New York
Heyday, New York, NY, United States
Benefits/Perks
Competitive Salary with monthly bonus potential
Eligibility for Shop Manager Bonus
Discounted Facials
Friends & Family Discount on Services
35% Product Discount
Medical, Dental, Vision Benefits for full-time employees
Paid Time Off for full-time employees
Company Overview At Heyday, we’re cutting through the noise in the skincare industry to help you discover your healthiest skin, so you can put your best face forward. With locations across the country, we provide personalized facial treatments and everyday skincare guidance from our expert estheticians, along with powerful products that let you feel the difference.
We’ve been named "Best Facial" by New York Magazine, performed over 500,000 facials, tried countless products, and have been collecting valuable skincare data the entire way.
Oh, and the word Heyday… it means the period of your life when you’re at your prime. We believe every day should be your Heyday – we happen to start with skin.
Job Summary As the Shop Manager, you will lead a team to provide a profitable shop. You lead by example; you provide and teach a best‑in‑class service to your clients, both internal (your shop’s employees) and external (Heyday’s clients). You ensure the workplace is ready for success – keeping it organized, informed, drama‑free, and ready for the days and weeks ahead. You ensure everyone on your team is empowered with the tools, information, and confidence they need to deliver a stellar Heyday experience to every client who walks in your doors.
Responsibilities Team & Shop Management
Manage and develop 25+ team members, creating a culture of ownership and results
Provide high‑level service and hospitality to clients, both internally and externally
Manage all day-to-day tasks and operations from the front of house to back of house
Build and foster relationships with employees and clients
Celebrate team wins and show gratitude daily
People Planning & Staffing
Identify and develop high‑potential employees to create a bench of talent across all roles
On‑board, develop and train all employees from Client Experience Leads to Asst Managers and Asst Managers to Managers
Provide in‑the‑moment and developmental feedback and coaching to all members to set and achieve goals
Business Acumen
Drive revenue through scheduling optimization and shop utilization
Drive client loyalty through ongoing Memberships
Assist in the development of business plans to achieve shop forecasts and goals
Partner with Marketing to develop new client acquisition and retention plans
Help manage the shop’s P&L to increase revenue and manage expenses
Qualifications
Proven experience owning P&L and financial performance targets in the health & wellness industry
Deep respect for and understanding of client experience drivers and hospitality
Proven track record working with hourly workforce
Some beauty or spa experience is an advantage
Basic knowledge of employment law, policies, processes and programs
Proficient computer/Microsoft skills, including Excel/Google Sheets
Ability to travel overnight and/or between Shops
Flexible to work days, nights, weekends and holidays to meet the needs of the business
College degree preferred
Must have the flexibility to work a non‑traditional schedule - including weekends, opening shifts, and closing shifts
About Heyday We’re Heyday, a fast‑growing skincare brand transforming the facial experience—and we’re just getting started. With over 1 million facials performed over the past ten years, we’ve proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, it’s not just about skin. It’s about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey.
We’ve been named Best Facial by New York Magazine and Cosmopolitan, but the real win is creating an inspiring, growth‑oriented workplace for our team. Whether you’re an esthetician, shop leader, or part of our corporate team, you’ll be surrounded by people who are as driven, caring, and innovative as you are.
At Heyday, we’re always looking ahead—because the best is yet to come. Ready to be part of what’s next?
#J-18808-Ljbffr
In Summary: Heyday is a fast-growing skincare brand transforming the facial experience . With over 1 million facials performed over the past ten years, Heyday has performed over 500,000 facials . The company has been named “Best Facial” by New York Magazine and Cosmopolitan .
En Español: Beneficios / beneficios Salario competitivo con potencial de bonificación mensual Elegibilidad para el gerente de la tienda Bonus Discounted Facials Amigos y familiares Descuento en servicios 35% descuento en productos Medicales, dentales, beneficios visuales para empleados a tiempo completo Pagado Tiempo libre para los empleados full-time Company Overview En Heyday, estamos cortando el ruido en la industria del cuidado de la piel para ayudarle a descubrir su piel más saludable, para que pueda poner su mejor rostro hacia adelante. Con ubicaciones en todo el país, ofrecemos tratamientos faciales personalizados y orientación cotidiana para el tratamiento de la cara desde nuestra estética experta, junto con poderosos productos que le permitan sentir la diferencia. Usted se asegura de que todos en su equipo están capacitados con las herramientas, la información y la confianza que necesitan para ofrecer una experiencia estelar del Heyday a cada cliente que entra por sus puertas. Responsabilidades Equipo & Negocio Gestión Administrar y desarrollar 25+ miembros del equipo, creando una cultura de propiedad y resultados Proporcionar un alto nivel de servicio y hospitalidad a los clientes, tanto internamente como externamente Administrar todas las tareas diarias y operaciones desde el frente de casa hasta atrás Construir y fomentar relaciones con empleados y clientes Celebrar ganancias y mostrar gratitud día a día Personas Planificación y personal Identificar y desarrollo de empleados altamente potenciales para crear un banco de talentos Todas las funciones A bordo, capacitar y formar a todos los empleados de Experiencia Cliente Liderazgo al Ases Managers y Gerentes de Ases Manejar en el momento y el proceso de cierre De forma continua Los integrantes han comenzado a gestionar las competencias de trabajo y las prácticas Básicas de gestión de negocios Pumpy-up y Servicios Públicos Nuestras experiencias básicos sobre la salud y la seguridad de los clientes Aprovechemos a mejorar los planes de negocio mediante programas de administración de servicios de marketing y vigiliación de empresas, así como comprendiendo las nuevas horas de mercadotecnología y el uso de productos y servicios de la empresa Provencil Profitriones Optámica y el tiempo libre y la hora de trabajo Con más de 1 millón de exámenes faciales realizados en los últimos diez años, hemos demostrado que el cuidado y la consistencia personalizados son clave para desbloquear el progreso. Pero en Heyday no se trata solo de piel. Se trata de construir una comunidad de profesionales apasionados dedicados a ayudar a otros a sentirse seguros y empoderados en su viaje hacia la piel. Hemos sido nombrados Mejor Facial por New York Magazine y Cosmopolitan, pero la verdadera victoria es crear un lugar de trabajo inspirador y orientado al crecimiento para nuestro equipo. Ya sea usted esteticista, líder de tienda o parte de nuestro equipo corporativo, estará rodeado de personas tan impulsadas, cuidadosas e innovadoras como usted. En Heyday, siempre estamos mirando adelante porque lo mejor aún está por venir.
Competitive Salary with monthly bonus potential
Eligibility for Shop Manager Bonus
Discounted Facials
Friends & Family Discount on Services
35% Product Discount
Medical, Dental, Vision Benefits for full-time employees
Paid Time Off for full-time employees
Company Overview At Heyday, we’re cutting through the noise in the skincare industry to help you discover your healthiest skin, so you can put your best face forward. With locations across the country, we provide personalized facial treatments and everyday skincare guidance from our expert estheticians, along with powerful products that let you feel the difference.
We’ve been named "Best Facial" by New York Magazine, performed over 500,000 facials, tried countless products, and have been collecting valuable skincare data the entire way.
Oh, and the word Heyday… it means the period of your life when you’re at your prime. We believe every day should be your Heyday – we happen to start with skin.
Job Summary As the Shop Manager, you will lead a team to provide a profitable shop. You lead by example; you provide and teach a best‑in‑class service to your clients, both internal (your shop’s employees) and external (Heyday’s clients). You ensure the workplace is ready for success – keeping it organized, informed, drama‑free, and ready for the days and weeks ahead. You ensure everyone on your team is empowered with the tools, information, and confidence they need to deliver a stellar Heyday experience to every client who walks in your doors.
Responsibilities Team & Shop Management
Manage and develop 25+ team members, creating a culture of ownership and results
Provide high‑level service and hospitality to clients, both internally and externally
Manage all day-to-day tasks and operations from the front of house to back of house
Build and foster relationships with employees and clients
Celebrate team wins and show gratitude daily
People Planning & Staffing
Identify and develop high‑potential employees to create a bench of talent across all roles
On‑board, develop and train all employees from Client Experience Leads to Asst Managers and Asst Managers to Managers
Provide in‑the‑moment and developmental feedback and coaching to all members to set and achieve goals
Business Acumen
Drive revenue through scheduling optimization and shop utilization
Drive client loyalty through ongoing Memberships
Assist in the development of business plans to achieve shop forecasts and goals
Partner with Marketing to develop new client acquisition and retention plans
Help manage the shop’s P&L to increase revenue and manage expenses
Qualifications
Proven experience owning P&L and financial performance targets in the health & wellness industry
Deep respect for and understanding of client experience drivers and hospitality
Proven track record working with hourly workforce
Some beauty or spa experience is an advantage
Basic knowledge of employment law, policies, processes and programs
Proficient computer/Microsoft skills, including Excel/Google Sheets
Ability to travel overnight and/or between Shops
Flexible to work days, nights, weekends and holidays to meet the needs of the business
College degree preferred
Must have the flexibility to work a non‑traditional schedule - including weekends, opening shifts, and closing shifts
About Heyday We’re Heyday, a fast‑growing skincare brand transforming the facial experience—and we’re just getting started. With over 1 million facials performed over the past ten years, we’ve proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, it’s not just about skin. It’s about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey.
We’ve been named Best Facial by New York Magazine and Cosmopolitan, but the real win is creating an inspiring, growth‑oriented workplace for our team. Whether you’re an esthetician, shop leader, or part of our corporate team, you’ll be surrounded by people who are as driven, caring, and innovative as you are.
At Heyday, we’re always looking ahead—because the best is yet to come. Ready to be part of what’s next?
#J-18808-Ljbffr
In Summary: Heyday is a fast-growing skincare brand transforming the facial experience . With over 1 million facials performed over the past ten years, Heyday has performed over 500,000 facials . The company has been named “Best Facial” by New York Magazine and Cosmopolitan .
En Español: Beneficios / beneficios Salario competitivo con potencial de bonificación mensual Elegibilidad para el gerente de la tienda Bonus Discounted Facials Amigos y familiares Descuento en servicios 35% descuento en productos Medicales, dentales, beneficios visuales para empleados a tiempo completo Pagado Tiempo libre para los empleados full-time Company Overview En Heyday, estamos cortando el ruido en la industria del cuidado de la piel para ayudarle a descubrir su piel más saludable, para que pueda poner su mejor rostro hacia adelante. Con ubicaciones en todo el país, ofrecemos tratamientos faciales personalizados y orientación cotidiana para el tratamiento de la cara desde nuestra estética experta, junto con poderosos productos que le permitan sentir la diferencia. Usted se asegura de que todos en su equipo están capacitados con las herramientas, la información y la confianza que necesitan para ofrecer una experiencia estelar del Heyday a cada cliente que entra por sus puertas. Responsabilidades Equipo & Negocio Gestión Administrar y desarrollar 25+ miembros del equipo, creando una cultura de propiedad y resultados Proporcionar un alto nivel de servicio y hospitalidad a los clientes, tanto internamente como externamente Administrar todas las tareas diarias y operaciones desde el frente de casa hasta atrás Construir y fomentar relaciones con empleados y clientes Celebrar ganancias y mostrar gratitud día a día Personas Planificación y personal Identificar y desarrollo de empleados altamente potenciales para crear un banco de talentos Todas las funciones A bordo, capacitar y formar a todos los empleados de Experiencia Cliente Liderazgo al Ases Managers y Gerentes de Ases Manejar en el momento y el proceso de cierre De forma continua Los integrantes han comenzado a gestionar las competencias de trabajo y las prácticas Básicas de gestión de negocios Pumpy-up y Servicios Públicos Nuestras experiencias básicos sobre la salud y la seguridad de los clientes Aprovechemos a mejorar los planes de negocio mediante programas de administración de servicios de marketing y vigiliación de empresas, así como comprendiendo las nuevas horas de mercadotecnología y el uso de productos y servicios de la empresa Provencil Profitriones Optámica y el tiempo libre y la hora de trabajo Con más de 1 millón de exámenes faciales realizados en los últimos diez años, hemos demostrado que el cuidado y la consistencia personalizados son clave para desbloquear el progreso. Pero en Heyday no se trata solo de piel. Se trata de construir una comunidad de profesionales apasionados dedicados a ayudar a otros a sentirse seguros y empoderados en su viaje hacia la piel. Hemos sido nombrados Mejor Facial por New York Magazine y Cosmopolitan, pero la verdadera victoria es crear un lugar de trabajo inspirador y orientado al crecimiento para nuestro equipo. Ya sea usted esteticista, líder de tienda o parte de nuestro equipo corporativo, estará rodeado de personas tan impulsadas, cuidadosas e innovadoras como usted. En Heyday, siempre estamos mirando adelante porque lo mejor aún está por venir.