Asset Living is hiring: Assistant Community Manager in Palm Bay

Overview

Join to apply for the Assistant Community Manager role at Asset Living.

Asset Living is a third-party management firm and a trusted partner in fostering thriving communities nationwide. Since 1986, Asset Living has grown from a small property management firm to a national real estate partner with properties across multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company that values diverse backgrounds and teamwork. The organization emphasizes leadership, collaboration, growth, and a culture where every voice is heard and every idea is valued. Asset Living is recognized as a Best and Brightest Place to Work, ranked in the NMHC top 50 professionals, and is an Accredited Management Organization (AMO) and member of IREM.

Essential Duties & Responsibilities

Financial Management

• Post all payments and income received from applicants, current residents, and non-current residents accurately and promptly.
• Process and reconcile daily all account receivables.
• Monitor and follow up on bad debt, including issuing late notices, contacting residents and guarantors, and filing evictions.
• Assist the property in meeting budgeted revenues, expenses, and Net Operating Income.
• Post charges to resident and non-current resident accounts and bill back utilities where applicable.
• Perform end-of-month closing procedures and reporting.
• Maintain accurate and organized records; audit resident files for accuracy.
• Walk units and post move-out charges, statements, and security deposit refunds.

Personnel Management

• Regular/daily onsite attendance is required.
• Screen, hire, train, coach, and develop onsite staff using consistent techniques and company directives.
• Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
• Promote harmony and quality job performance through supportive leadership.
• Ensure staff compliance with company policies and procedures.
• Sales/Leasing Management: ensure effective leasing techniques, follow-up, lease signing/documentation, and accurate reporting systems.
• Implement marketing strategies and systems per the annual marketing plan.
• Address resident complaints, concerns, and requests to ensure satisfaction.
• Develop and implement resident retention programs and communications.
• Show, lease, and move-in prospective residents effectively.

Administrative Management

• Maintain excellent customer service and monitor service request turnaround and maintenance responsiveness.
• Maintain property appearance and ensure timely repairs through regular inspections and tours.
• Assist with supervision of all business operations related to property management.
• Plan and optimize property resources, equipment, and supplies; obtain bids, manage vendor relationships, and address service issues.

Education/Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or two years in housing industry; or 1-2 years related experience; or equivalent combination.
• Ability to perform onsite software functions and basic computer skills.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly required to stay in a stationary position, may stand or sit for extended periods; communicate with others; operate wrists/hands; and handle various tasks.
• Occasionally required to move about between worksites; ascend/descend ladders, stairs, and ramps; work in various environments; lift up to 25 lbs; and work overtime, weekends, and nights as needed.

At Asset Living, compensation decisions consider factors such as skill set, background, training, and certifications. Offers include a comprehensive total rewards package with benefits (medical, dental, vision, life, accidental, and disability), 401K with employer matching, and potential bonuses. Full-time employees receive paid sick days and holidays.

Salary Range: $22 per hour to $23 per hour

This job description is not all-inclusive and may be modified at any time. Additional duties may be assigned.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing and Sales