Community Manager - Museum Park Job at Greystar Worldwide, LLC in San Jose

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY
Manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.

JOB DESCRIPTION

Property Type: Stabilized, Mid-Rise

Unit Count: 117

Schedule: Mon - Fri, 9am-6pm

Requirements: 3-5 years of related experience

Housing Discount - This position is eligible for full housing.

This position is commission and bonus eligible, offering up to $8,000 annually in commissions and a $12,000 annual bonus potential.

The ideal candidate should have ACM experience or higher, with proficiency in Yardi and OPS systems. A solid understanding of accrual accounting principles is essential. The candidate must also be available to work the full scheduled shift.

• Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
• Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
• Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
• Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.
• Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.
• Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property's occupancy and revenue goals.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property's maintenance team members comply with the Company's standards with respect to responding and completing resident service requests.
• Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
• Community Manager Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.
• Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property's performance, and responding to owner requests as needed.

Physical Demands:

• Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
• Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
• Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends and holidays.

#LI-JG1

The salary range for this position is $77,000 - $82,000 (San Jose).

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records. In Summary: Greystar manages and operates over $300 billion of real estate in more than 250 markets globally . This position is commission and bonus eligible, offering up to $8,000 annually in commissions and a $12,000 annual bonus potential . The ideal candidate should have ACM experience or higher, with proficiency in Yardi and OPS systems . En Español: Sobre GREYSTAR Greystar es una plataforma global de bienes raíces líder y totalmente integrada que ofrece experiencia en gestión inmobiliaria, administración de inversiones, desarrollo y servicios de construcción en viviendas de alquiler de calidad institucional. Con sede en Charleston, Carolina del Sur, Graystar gestiona y opera más de $ 300 mil millones de activos inmuebles en más de 250 mercados a nivel mundial con oficinas en toda América del Norte, Europa, Sudamérica y la región Asia-Pacífico. El candidato debe tener experiencia en ACM o superior, con dominio de los sistemas Yardi y OPS. Una sólida comprensión de los principios de la contabilidad acumulada es esencial. También debe estar disponible para trabajar el turno programado completo. Proporciona aportaciones al desarrollo de patrones presupuestarios) para la propiedad mediante el análisis y evaluación de estados financieros, revisión e información proyectada, y recoge informes comerciales históricos que establezcan un estado operativo de pagos y cuentas. Controla los gastos manteniéndose dentro de las limitaciones del presupuesto aprobado y gestiona el equilibrio y mantenimiento del fondo de pequeña caja. Supervisa el proceso de cumplimiento del arrendamiento mediante la aprobación de solicitudes, descuentos y alquileres de renovación para futuros residentes, realiza inspecciones periódicas de apartamentos, sigue los requisitos adecuados de aviso, desaloja a los residentes y impone y recauda tarifas tardías y otros cargos según lo permitido y indicado en los términos del contrato de alquiler. Reúne, analiza e interpreta las tendencias actuales del mercado y económicas que pueden afectar a la propiedad y implementa estrategias de marketing y arrendamientos a corto y largo plazo para lograr los objetivos de ocupación y ingresos de la propiedad. Promueve la satisfacción y retención respondiendo a las reclamaciones, preguntas y prácticas de mantenimiento de manera oportuna y tomando medidas apropiadas para resolver problemas de seguridad y servicios establecidos. Ayuda a gestionar la relación cliente/propietario reuniéndose con los propietarios, realizando tours de propiedad, proporcionando actualizaciones e información sobre el rendimiento del inmueble y respondiendo a las solicitudes del propietario según sea necesario. Demandas físicas: Los ocupantes deben ser capaces de pararse, caminar y / o sentarse durante largos períodos de tiempo y doblarse, inclinarse, subir escaleras, alcanzar, llevar objetos y arrastrarse en áreas confinadas. Posiciones de propiedad en el lugar: Además del salario básico, este puesto puede ser elegible para participar en programas de bonificación semanales, mensuales y/o trimestrales. Beneficios sólidos ofrecidos*: beneficios médicos competitivos, dentales, visores y seguros de discapacidad & Vida. Bajos (gratuitos) costos médicos para la cobertura solo empleado; costes descuentos después de 3 y 5 años de servicio. Tiempo remunerado generoso . Todos los nuevos contrataciones comienzan con 15 días de vacaciones, 4 días personales, 10 días de enfermedad y 11 días de fiesta pagados.