Assistant Community Manager Job at Asset Living in Tallahassee

Overview

Assistant Community Manager role at Asset Living.

Asset Living is a third-party management firm partnering with communities nationwide. Founded in 1986, Asset Living has decades of experience delivering value to partners with a portfolio spanning multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing.

Responsibilities

• Financial Management
• Post all payments and income from applicants, current residents, and non-current residents accurately and timely.
• Process and reconcile daily all accounts receivable.
• Monitor bad debt and prepare late notices, contact residents/guarantors, and file evictions as needed.
• Help the property meet budgeted revenues, expenses, and Net Operating Income.
• Post charges to resident and non-current resident accounts; bill back utilities where applicable.
• Perform end-of-month closing procedures and reporting.
• Maintain accurate records; audit resident files for accuracy.
• Walk units and post move-out charges, statements, and security deposit refunds.

• Personnel Management
• Regular/daily onsite attendance required.
• Screen, hire, train, coach, and develop onsite staff using consistent techniques and directives.
• Ensure staff effectiveness through ongoing training, coaching, and guidance in compliance with Asset training benchmarks.
• Promote harmony and quality job performance through leadership.
• Ensure staff compliance with Company policies and procedures.
• Strategic leasing management and effective leasing techniques to achieve closures, follow-up, lease documentation, and accurate reporting.
• Implement marketing strategies from the annual marketing plan.
• Address resident complaints, concerns, and requests to ensure satisfaction.
• Develop and implement resident retention programs (e.g., events, promotions, newsletters).
• Show, lease, and move in prospective residents.

• Administrative Management
• Provide excellent customer service and monitor maintenance service request turnaround and responsiveness.
• Maintain property appearance and ensure timely repairs via regular inspections.
• Assist with supervision of all business functions related to operations.
• Plan and utilize property resources, equipment, and supplies economically (e.g., obtain bids, manage vendors, and address service issues).

Qualifications

• High School Diploma or Equivalent; Bachelor’s degree preferred, or two years in housing, or one to two years related experience; or equivalent combination of education and experience.
• Ability to understand and perform onsite software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly required to remain stationary, communicate with others, and perform repetitive motions.
• Occasionally required to move about facilities; may ascend/descend ladders, stairs, and engage in various environments; may lift up to 25 lbs.
• May work overtime, weekends, and emergencies; may work in outdoor conditions and receive exposure to hazardous chemicals.

Salary

Salary Range: $21 per hour to $25 per hour.

Location

Tallahassee, FL

Employment type

Full-time

Job function

Marketing and Sales