Assistant Community Manager Job at Asset Living in Davis

Assistant Community Manager – Asset Living

Company Overview

Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, the company has grown from a small property management firm into one of the most trusted allies in real estate. Its portfolio spans multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions across the country.

Position Summary

The Assistant Community Manager reports to the Community Manager and oversees the day‑to‑day operations and financial functions of a housing community. The role includes delinquency management, rent collection, financial reporting, personnel supervision, leasing, maintenance, and compliance with company policies, safety, and fair‑housing guidelines.

Essential Duties & Responsibilities

• Post all payments and income from residents and non‑residents accurately and timely.
• Process and reconcile daily account receivables.
• Monitor bad debt, prepare late notices, contact residents and guarantors, and file evictions.
• Help the property meet budgeted revenues, expenses, and Net Operating Income.
• Post charges to resident accounts, including bill‑back of utilities where applicable.
• Conduct end‑of‑month closing procedures and reporting.
• Maintain accurate records and audit resident files.
• Walk units and post move‑out charges, statements, and security deposit refunds.
• Ensure regular onsite attendance.
• Screen, hire, train, coach, and develop onsite staff in accordance with company directives.
• Provide ongoing training and guidance to staff; promote harmony and quality performance.
• Ensure staff compliance with company policies and procedures.
• Apply effective leasing techniques, follow‑up procedures, and accurate documentation.
• Implement marketing strategies outlined in the annual marketing plan.
• Resolve resident complaints, concerns, and requests to ensure satisfaction.
• Develop and implement resident retention programs.
• Show, lease, and move in prospective residents.
• Monitor maintenance request turnaround and service responsiveness.
• Maintain property appearance and complete repairs promptly.
• Assist in supervising all business functions related to operations.
• Plan for and use property resources, equipment, and supplies economically.
• Obtain bids/pricing from vendors and contractors; address inadequate service.

Education & Experience

• High school diploma or equivalent; bachelor’s degree preferred or two years experience in the housing industry.
• Or one to two years related experience and/or training, or an equivalent combination of education and experience.
• Basic computer skills and ability to use onsite software functions.
• Knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Must stand or sit for prolonged periods, use hands and wrists, and perform repetitive motions.
• Frequent mobility required; occasional ladder or scaffolding use, lifting up to 25 lbs, and operating machinery or golf carts.
• May work overtime, weekends, nights, or in hazardous or confined spaces.

Compensation & Benefits

Salary Range: $21 per hour to $22 per hour.

Benefits include medical, dental, vision, life, accidental, and disability insurance, a 401(k) with employer matching, and commission and performance bonuses when applicable. Full‑time employees receive paid sick days and company holidays.

Equal Employment Opportunity

Asset Living is an equal opportunity employer. We consider a variety of factors in making compensation decisions. Compensation is based on merit, experience, and contributions to the role. The employee is informed that the job description is a guide and may be modified at any time.

Seniority Level

Mid‑Senior level.

Employment Type

Full‑time.

Job Function

Marketing and Sales.