Asset Living
Affordable Housing Community Manager
Asset Living, Colorado Springs, Colorado, United States, 80509
Overview
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our passion has driven growth from a small property management firm to one of the most trusted allies in real estate. Asset Living’s growing portfolio spans multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that differentiates us and drives innovation and results for our clients and communities across the US. We believe that together we lead and succeed, empowering everyone to grow as our company grows. Asset Living is recognized as one of the nation’s Best and Brightest Places to Work and is ranked in the NMHC top 50 professionals. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Position
COMMUNITY MANAGER The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial, administration, and risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset Living policies and procedures, safety and fair housing guidelines, and liability concerns. Essential Duties & Responsibilities
Personnel Management Regular/daily onsite attendance is required Use consistent techniques and company directives to screen, hire, train, coach, and develop on-site staff Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks Complete weekly/daily office and maintenance staff schedules and assignments Address performance problems; document appropriately, communicate with direct supervisor and HR, and terminate when necessary Promote harmony and quality job performance of staff through support and effective leadership Ensure staff compliance with Company policies and procedures Financial Management Achieve the highest possible net operating income through cost control and revenue/leasing improvement; identify trends and recommend strategies Develop yearly operating budgets/forecasts Monitor timely receipt and reconciliation of deposits, rent collections, and charges Monitor timely receipt, reconciliation, and coding of vendor invoices Ensure property closeout is completed on time and ownership financial reports are accurate Strategic Leasing Management Develop yearly marketing plan and utilize marketing strategies and systems Ensure leasing techniques are effective in obtaining closure, follow-up, lease signing, and reporting systems Address resident complaints, concerns, and requests to ensure resident satisfaction Develop and implement resident retention programs Show, lease, and move in prospective residents Administrative & Maintenance Management Ensure all administrative and leasing reporting is accurate, complete, and submitted on time Lead emergency team for the property and ensure proper response to property emergencies within company guidelines Manage exceptional customer service and monitor service request turnaround and maintenance responsiveness Maintain property appearance and ensure timely repairs; conduct regular property inspections Plan and utilize property resources, equipment, and supplies economically Direct and monitor maintenance, construction, and rehabilitation activities to ensure quality and timeliness Education/Experience
High School Diploma or Equivalent; Bachelor’s degree preferred or four years’ experience in the housing industry; or one to two years related experience Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred Ability to understand and perform on-site software functions; basic computer skills required Basic knowledge of Fair Housing Laws and OSHA requirements Physical Requirements
Regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms; talk or hear Frequently required to walk and sit; occasionally required to stoop, kneel, crouch, or crawl; may lift up to 25 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions License/Equipment
Must have reliable transportation due to the emergency on-call requirement At Asset Living, compensation decisions consider factors such as skill set, background and training, and certifications. Our offer is based on the specific candidate’s experience, with additional compensation through a comprehensive total rewards package, including benefits, 401K with employer matching, commission, and performance bonuses where applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $75,000 per year to $80,000 per year This job description should not be considered all-inclusive. It is a guide of expected duties and may be modified at any time. The employee may be asked to perform additional duties or take on other responsibilities without notice. Senior ity level
Mid-Senior level Employment type
Full-time Job function
Marketing and Sales
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Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our passion has driven growth from a small property management firm to one of the most trusted allies in real estate. Asset Living’s growing portfolio spans multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that differentiates us and drives innovation and results for our clients and communities across the US. We believe that together we lead and succeed, empowering everyone to grow as our company grows. Asset Living is recognized as one of the nation’s Best and Brightest Places to Work and is ranked in the NMHC top 50 professionals. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Position
COMMUNITY MANAGER The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial, administration, and risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset Living policies and procedures, safety and fair housing guidelines, and liability concerns. Essential Duties & Responsibilities
Personnel Management Regular/daily onsite attendance is required Use consistent techniques and company directives to screen, hire, train, coach, and develop on-site staff Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks Complete weekly/daily office and maintenance staff schedules and assignments Address performance problems; document appropriately, communicate with direct supervisor and HR, and terminate when necessary Promote harmony and quality job performance of staff through support and effective leadership Ensure staff compliance with Company policies and procedures Financial Management Achieve the highest possible net operating income through cost control and revenue/leasing improvement; identify trends and recommend strategies Develop yearly operating budgets/forecasts Monitor timely receipt and reconciliation of deposits, rent collections, and charges Monitor timely receipt, reconciliation, and coding of vendor invoices Ensure property closeout is completed on time and ownership financial reports are accurate Strategic Leasing Management Develop yearly marketing plan and utilize marketing strategies and systems Ensure leasing techniques are effective in obtaining closure, follow-up, lease signing, and reporting systems Address resident complaints, concerns, and requests to ensure resident satisfaction Develop and implement resident retention programs Show, lease, and move in prospective residents Administrative & Maintenance Management Ensure all administrative and leasing reporting is accurate, complete, and submitted on time Lead emergency team for the property and ensure proper response to property emergencies within company guidelines Manage exceptional customer service and monitor service request turnaround and maintenance responsiveness Maintain property appearance and ensure timely repairs; conduct regular property inspections Plan and utilize property resources, equipment, and supplies economically Direct and monitor maintenance, construction, and rehabilitation activities to ensure quality and timeliness Education/Experience
High School Diploma or Equivalent; Bachelor’s degree preferred or four years’ experience in the housing industry; or one to two years related experience Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred Ability to understand and perform on-site software functions; basic computer skills required Basic knowledge of Fair Housing Laws and OSHA requirements Physical Requirements
Regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms; talk or hear Frequently required to walk and sit; occasionally required to stoop, kneel, crouch, or crawl; may lift up to 25 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions License/Equipment
Must have reliable transportation due to the emergency on-call requirement At Asset Living, compensation decisions consider factors such as skill set, background and training, and certifications. Our offer is based on the specific candidate’s experience, with additional compensation through a comprehensive total rewards package, including benefits, 401K with employer matching, commission, and performance bonuses where applicable. Full-time employees also receive paid sick days and company holidays. Salary Range : $75,000 per year to $80,000 per year This job description should not be considered all-inclusive. It is a guide of expected duties and may be modified at any time. The employee may be asked to perform additional duties or take on other responsibilities without notice. Senior ity level
Mid-Senior level Employment type
Full-time Job function
Marketing and Sales
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