Xero is hiring: Lead Design Researcher- Fixed Term in Myrtle Point

Benefits

• Generous paid leave for personal use along with statutory holidays
• Dedicated paid leave for physical and mental well‑being, including access to an Employee Assistance Program
• Private medical insurance and gym passes provided
• Flexible working arrangements to enhance work‑life balance
• Opportunity to influence product strategy and engage with senior stakeholders
• Supportive environment that champions ethical and inclusive research practices

What to Expect (Job Responsibilities)

• Design and conduct qualitative research to uncover meaningful insights through effective interviews
• Craft insightful surveys and analyze quantitative data to recognize trends
• Proactively manage project planning, task prioritization, and communication of progress
• Collaborate with teams to identify patterns and interpret data, generating new hypotheses
• Create and deliver compelling presentations with actionable recommendations for senior stakeholders

What is Required (Qualifications)

• A degree or training in a Design Research course or equivalent work experience
• A portfolio showcasing high‑quality communication of insights and business impact
• Excellent communication and stakeholder management skills
• Deep understanding of user‑centered design principles
• Proven experience in coaching and mentoring design teams

How to Stand Out (Preferred Qualifications)

• Experience working in a fast‑paced, agile product environment

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