Concentrix
Employer Industry: Customer Service and Technical Support
Why consider this job opportunity
Base salary of $15/hr, with actual salaries varying based on qualifications and experience
Paid training and performance-based incentives
DailyPay enrollment option to access pay early
Comprehensive benefits including medical, dental, vision insurance, and a 401(k) retirement plan
Work-from-home convenience with a supportive and inclusive culture
Opportunities for mentorship and career growth within the organization
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide
Resolve technical issues related to hardware, software, and client products
Track, document, and retrieve information in databases
Offer additional products and/or services to customers
Deliver exceptional customer experiences with a positive attitude
What is Required (Qualifications)
Minimum of 3 years of customer service experience
High school diploma or GED
Strong problem‑solving skills with the ability to ask probing questions
Proficiency in fast‑paced multi‑tasking and strong computer navigation skills
Must reside in the United States with a valid U.S. address
How to Stand Out (Preferred Qualifications)
Technical support experience
Open availability for varied work shifts
A quiet, distraction‑free environment to work from at home
Eagerness to learn new technologies
A desktop or laptop to complete PC and internet testing
#CustomerService #TechSupport #RemoteWork #CareerGrowth #InclusiveCulture
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr
Why consider this job opportunity
Base salary of $15/hr, with actual salaries varying based on qualifications and experience
Paid training and performance-based incentives
DailyPay enrollment option to access pay early
Comprehensive benefits including medical, dental, vision insurance, and a 401(k) retirement plan
Work-from-home convenience with a supportive and inclusive culture
Opportunities for mentorship and career growth within the organization
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide
Resolve technical issues related to hardware, software, and client products
Track, document, and retrieve information in databases
Offer additional products and/or services to customers
Deliver exceptional customer experiences with a positive attitude
What is Required (Qualifications)
Minimum of 3 years of customer service experience
High school diploma or GED
Strong problem‑solving skills with the ability to ask probing questions
Proficiency in fast‑paced multi‑tasking and strong computer navigation skills
Must reside in the United States with a valid U.S. address
How to Stand Out (Preferred Qualifications)
Technical support experience
Open availability for varied work shifts
A quiet, distraction‑free environment to work from at home
Eagerness to learn new technologies
A desktop or laptop to complete PC and internet testing
#CustomerService #TechSupport #RemoteWork #CareerGrowth #InclusiveCulture
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr